Userlane

Userlane is a Digital Adoption Platform (DAP) that aims to simplify the use of software for both employees and customers. They achieve this by providing in-app guidance, interactive training, and on-demand support within any web-based application. Userlane's goal is to reduce friction, eliminate software waste, and increase employee productivity through their intuitive and easy-to-use platform.

Userlane emphasizes their commitment to customer success, evidenced by numerous customer stories highlighting significant improvements in software adoption, employee engagement, and reduced support costs. Their platform features a comprehensive toolkit, including interactive guides, support channel integrations, enterprise search, and real-time analytics to optimize user journeys and drive software adoption across organizations. Userlane's focus on simplicity and impact has made them a leading player in the DAP market, trusted by a diverse range of customers worldwide.

Userlane offers a hybrid work model, allowing employees to work from their beautiful Munich office, or their hubs in London and Wrocław, depending on their preference. This flexibility allows for a more inclusive and collaborative work environment while still maintaining a balance between in-person and remote work.

Userlane offers a comprehensive benefits package designed to empower employees and support their growth. This includes a competitive compensation package with a generous salary, a VSOP program, and 28 days of paid vacation. Employees also benefit from a hybrid work model, flexible location-based benefits related to savings and security, health and well-being, and lifestyle and leisure, and a strong commitment to employee development and growth, allowing individuals to take on responsibility and make an impact from day one.

Userlane is a digital adoption platform with a mission to simplify software for everyone. They aim to make software easy to use, efficient, and impactful by providing interactive training and real-time support directly within applications. Their goal is to bridge the knowledge gap between users and software, empowering them to master new tools and processes quickly and confidently, while providing organizations with valuable insights into user behavior and optimization potential.

Userlane fosters a collaborative and fast-paced work environment where employees are empowered to make an impact and are encouraged to learn and grow. Their culture is defined by a focus on simplicity and a shared mission to make software easier for everyone. With a diverse team and a hybrid work model, they promote inclusivity and a positive work-life balance.

Userlane embraces diversity, equity, and inclusion as core values. They strive to build a welcoming and inclusive work environment where all employees feel valued and empowered, regardless of their background or identity. They actively seek out and hire a diverse workforce, promote equal opportunities, and champion initiatives that address equity and inclusion within the company. Their commitment to these values fosters a culture of respect and belonging, allowing all employees to contribute their unique perspectives and talents to Userlane's success.