The Work Index by Flexa

US Mobile

US Mobile is a prepaid wireless carrier offering flexible, affordable plans and nationwide coverage across all three major US networks.

https://www.usmobile.com/
4.9

/10

Transparency ranking

Work at US Mobile?

Tell us what we're missing about working at US Mobile so we can make the job search more transparent for everyone.

Tell us what it's like to work at US Mobile!

Description

US Mobile is a mobile virtual network operator (MVNO) that offers a wide range of prepaid phone plans. They differentiate themselves by allowing customers to customize plans and switch between the three major networks (Verizon, T-Mobile, and AT&T) on demand. US Mobile emphasizes flexibility, affordability, and excellent customer service, with a 24/7 support team available via phone, email, or chat. They also offer a 30-day free trial for new customers.

US Mobile caters to diverse customer needs, offering plans for individuals, families, seniors, students, and businesses. They are known for their innovative features like Teleport, which enables network switching, and their focus on providing value with perks like free streaming services and discounts for multiple lines. US Mobile also has a dedicated platform for Internet of Things (IoT) devices, enabling businesses to connect and manage their devices with customizable data plans.

Flexibility

US Mobile offers a high degree of job flexibility, allowing employees to work remotely and providing a range of plans that allow for a customizable work-life balance. The company boasts a diverse team that spans 20+ countries, showcasing its commitment to accommodating employees' individual needs.

Benefits

US Mobile offers a comprehensive benefits package that includes a 30-day free trial, access to a variety of perks such as music streaming services, video streaming services, and gaming services, and 24/7 customer support via phone, email, or chat. They also provide a flexible and affordable environment with no contracts or hidden fees, as well as a wide range of plans to suit various needs.

Mission

US Mobile is a mobile virtual network operator (MVNO) committed to providing affordable and flexible wireless solutions for individuals, families, and businesses. They offer a variety of plans, from basic talk and text to unlimited data, with the ability to choose from multiple networks for the best coverage. US Mobile emphasizes transparency and value, eliminating contracts and hidden fees. Their mission is to empower customers to customize their mobile experience and control their costs, while offering exceptional customer support and innovative features like network switching and international roaming.

Disruptor

Culture

US Mobile promotes a culture of innovation, flexibility, and customer-centricity. They emphasize a collaborative environment with diverse backgrounds and experiences, fostering a sense of community and shared purpose. The company values transparency and open communication, encouraging employees to express their ideas and contribute to the ongoing evolution of the brand.

Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

US Mobile emphasizes a diverse and inclusive workplace culture, valuing individuals from different backgrounds, cultures, and stories. Their team spans over 20 countries, reflecting this commitment to diversity. They highlight the contributions of team members from various universities and companies, suggesting a culture that welcomes and leverages a range of perspectives and experiences.

Similar companies. But verified.

Empolyee verified