The Work Index by Flexa

Urgently

Urgently is a leading provider of digital roadside and mobility assistance technology and services.

6.4

/10

Transparency ranking

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Description

Urgently is a leading provider of digital roadside and mobility assistance technology and services. Their platform connects motorists with nearby, qualified roadside assistance and towing professionals, delivering a fast and reliable experience. Urgently serves a wide range of customers, including automotive OEMs, insurance providers, fleet managers, and rideshare and delivery companies. They also offer a membership option for individuals seeking peace of mind and additional benefits, such as road hazard coverage and trip interruption protection.

The company is committed to transforming the traditional roadside assistance experience, using technology to provide greater transparency, efficiency, and customer satisfaction. Urgently has a growing network of service providers across the United States and Puerto Rico, and they are actively expanding their reach to new markets.

Flexibility

Urgently offers employees the flexibility to work from anywhere in the U.S., giving them the freedom to work remotely. Additionally, they offer a generous parental leave policy that provides up to 12 weeks of fully paid time off for birthing parents, and up to 6 weeks of fully paid leave for all other parents. This flexibility allows employees to prioritize their personal lives while still maintaining a successful career at Urgently.

Benefits

Urgently offers a comprehensive benefits package, including 100% employer-paid short-term and long-term disability, life insurance, and a choice of three medical plans with various price points and coverage levels. Employees can also utilize a Health Savings Account, two dental plans, a vision plan, and additional benefits like dependent care, medical Flexible Spending Account, supplemental life and AD&D insurance, and an Employee Assistance Program. Urgently also provides a 401(k) plan with a dollar-for-dollar match up to 3% of contributions and a 50% match on the next 2%. There is no waiting period to enroll and the employer match vests immediately. A generous parental leave policy offers up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid leave for all other parents, regardless of how they welcome a new child into their life.

Enhanced parental leave

Mission

Urgently is a digitally native roadside and mobility assistance platform that combines location-based services, real-time data, AI, and machine-to-machine communication to provide innovative, transparent, and exceptional connected mobility assistance experiences. Their mission is to keep vehicles and people moving by delivering safe, innovative, and exceptional roadside and mobility assistance experiences. They are committed to transforming the current reactive roadside experience and expanding their global reach, enabling them to support a growing number of consumers and businesses across the automotive, insurance, telematics, and other transportation-focused verticals.

Automation
Data-driven
Disruptor

Culture

Urgently emphasizes a culture of service, humility, inclusion, respect, curiosity, and accountability. They are dedicated to creating a dynamic, fast-growth environment where employees can contribute their ideas and are valued as colleagues. This culture is fostered through a commitment to diversity, work-from-anywhere flexibility, and generous benefits including 100% employer-paid insurance and a generous parental leave policy.

Agile and dynamic
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive
Transparent

DE&I

Urgently's approach to diversity, equity, and inclusion emphasizes the value of a diverse workforce, reflecting their commitment to creating an inclusive culture. They believe that different backgrounds and experiences enhance their business and culture. The company values service, humility, inclusion, respect, curiosity, and accountability, and they actively work to create an environment where everyone feels valued and respected.

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