The Work Index by Flexa

Urban Jungle Insurance

Urban Jungle is an insurance company that aims to provide fair and simple insurance for a new generation of customers.

7.2

/10

Transparency ranking

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Description

Urban Jungle is a UK-based insurance company focused on offering simple, fair, and transparent insurance solutions to a new generation of customers. They differentiate themselves by embracing technology, prioritizing customer empathy, and building a team that genuinely cares. Urban Jungle is a certified B Corp, demonstrating their commitment to high standards and ethical business practices. They also invest in Carbon Capture technologies and never charge cancellation or hidden fees.

Their mission is to create a world where everyone feels confident about their financial future, and they achieve this by offering a range of insurance products, including home, contents, buildings, and landlord insurance. They have a strong track record, with over 200,000 customers and an "Excellent" rating on Trustpilot. Their focus on innovation and customer satisfaction has helped them secure significant funding and establish themselves as a leader in the modern insurance space.

Flexibility

Urban Jungle supports flexible working arrangements for its employees. They offer 25 days of paid leave, plus public holidays, and allow for flexible scheduling.

Hybrid

Benefits

Urban Jungle offers a competitive benefits package for employees, including share options for everyone in the team, 25 days of paid leave plus public holidays, flexible working arrangements, and a company pension. They also prioritize continuous learning and development, providing full training on all aspects of the job, as well as necessary equipment and resources. Additionally, the company fosters a social and collaborative atmosphere with team socials, charity fundraising activities, and a great workspace in London that includes free coffee and tea.

Enhanced parental leave

Mission

Urban Jungle is a company that crafts simple, clear, and fair insurance for a new generation of renters and homeowners, aiming to create a world where everyone feels confident about their financial future. They believe in using technology to make insurance more accessible and customer-focused, challenging the outdated practices of the traditional insurance industry. Their commitment to fairness extends beyond their insurance products, with a focus on ethical business practices, a strong commitment to environmental sustainability, and a company culture that values its employees and customers.

Automation
Data-driven
Disruptor
Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability
Tech for good

Culture

Urban Jungle promotes a culture that prioritizes customer satisfaction, continuous improvement, and social responsibility. Their values emphasize a customer-centric approach, a commitment to innovation and learning, and a dedication to ethical business practices. The company values a diverse and inclusive workforce, fostering a collaborative and supportive work environment where individuals are encouraged to challenge the status quo and contribute to the company's mission of making insurance fairer.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Urban Jungle demonstrates a commitment to diversity, equity, and inclusion through its stated values and actions. They champion a culture of inclusion where everyone feels comfortable challenging the status quo, regardless of their background. They highlight their commitment to building a diverse team, their certification as a B Corporation, and their dedication to supporting the well-being of their employees. They offer competitive benefits, encourage personal growth, and promote a positive and welcoming work environment.

Gender diverse

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