
Urban Company
Urban Company is a technology platform that provides a variety of on-demand home services like beauty treatments, appliance repair, cleaning, and more.
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Urban Company is a technology platform that connects customers with a wide variety of service professionals for home services. Customers can easily book appointments for services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, and more, all delivered in the comfort of their own homes. The company prioritizes quality and reliability, hand-picking its service partners and providing them with the necessary training, tools, and support to succeed.
Urban Company is committed to empowering its service partners, with a focus on providing them with fair wages, benefits, and opportunities for growth. The company provides its partners with access to training programs, insurance, financial assistance, and other resources to help them build successful careers. Additionally, Urban Company actively works towards narrowing the gender wage gap and promoting diversity within its workforce.
Flexibility
Urban Company offers flexible work arrangements for its service professionals. These professionals can set their own hours and work as many or as few hours as they choose. They are able to work from home or on location as needed and are able to set their own rates for services. The company also offers a variety of benefits to its service professionals, including insurance and training.
Benefits
Urban Company offers its employees a comprehensive package of benefits aimed at promoting well-being and fostering a positive work environment. These benefits include access to wellness services like yoga sessions and counseling, generous mental health leave policies, and a robust Employee Stock Ownership Plan (ESOP) program allowing employees to become part owners of the company. They also offer opportunities to contribute to the community through their mission of empowering service professionals and provide unparalleled growth and development opportunities.
Mission
Urban Company is a technology platform that connects skilled and experienced professionals with customers seeking a wide range of services at home, including beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting. The company is committed to delivering a high-quality, standardized, and reliable service experience for its customers by working closely with its hand-picked service partners and empowering them with technology, training, products, tools, financing, insurance, and brand recognition. Its vision is to empower millions of professionals worldwide to deliver services at home like never experienced before.
Culture
Urban Company promotes a culture focused on empowering its employees and service partners. The company values hard work, dedication, and a customer-centric approach. It fosters an environment of continuous learning, growth, and innovation, offering opportunities for its employees to build their skills and advance their careers. Urban Company emphasizes celebrating its "UC Champs," recognizing and rewarding top performers. This culture aims to create a welcoming and supportive workplace where employees feel valued and appreciated, while also encouraging them to strive for excellence in everything they do.
DE&I
Urban Company emphasizes diversity, equity, and inclusion (DE&I) through its commitment to training and upskilling a diverse workforce, including a significant proportion of women service partners. They are actively working to close the gender wage gap, providing financial literacy workshops specifically for women partners, and have launched Project Nidar to support service professionals facing domestic violence and abuse. They aim to create a more inclusive and equal workplace by fostering an environment where all partners feel respected and empowered.
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