Urban

Urban is a European company that provides on-demand wellness services. They connect qualified mobile practitioners, such as massage therapists, osteopaths, physiotherapists, and beauty specialists, with customers in urban areas. Their goal is to make wellness services accessible and convenient for busy individuals by bringing the treatments to their homes or hotels. Urban takes care of the booking process, screening of practitioners, and logistical details, allowing practitioners to focus on providing high-quality treatments.

Urban has a strong emphasis on safety and quality. They conduct thorough background checks, verify qualifications, and ensure practitioners maintain high hygiene standards. They also prioritize fair compensation for their practitioners, with therapists typically receiving 70% of the treatment fee. Urban has a strong community focus and strives to empower both their practitioners and customers to prioritize their well-being.

Urban offers flexible work opportunities for therapists, allowing them to choose their own hours and locations within the company's service areas. Therapists have access to demand data to help them decide when and where to work, and are able to manage their own schedules through the Urban app.

Urban offers its employees a competitive benefits package that includes a flexible work schedule, allowing employees to choose their hours and work locations. The company also emphasizes employee well-being by providing access to various wellness services, including massages, osteopathy, physiotherapy, and beauty treatments. Additionally, Urban offers a generous commission structure, where therapists keep an average of 70% of the fee and 100% of tips, enabling them to earn a significant income. The company also provides ongoing support and training opportunities for its employees, fostering a positive and empowering work environment.

Urban is a wellness platform dedicated to making quality treatments accessible and convenient for busy city dwellers. They achieve this by connecting independent mobile practitioners with users in their homes or hotels, providing a wide range of services including massage, beauty, osteopathy, physiotherapy, and IV drips. Urban prioritizes fair compensation for therapists, ensuring they receive a significant portion of the booking fee and empowering them to work on their own terms. They also emphasize safety and trust by thoroughly vetting all practitioners and adhering to strict hygiene and background check protocols.

Urban promotes a culture of convenience and accessibility, aiming to bring spa and clinic-level wellness services directly to clients' homes. They emphasize a human touch in their business, evident in their focus on empowering both clients and independent therapists. They prioritize fairness by offering competitive rates to therapists and transparency in their pricing, creating a sense of community and mutual respect.

Urban is committed to building a diverse and inclusive community that celebrates the unique perspectives and experiences of its employees, therapists, and customers. They strive for equity by ensuring fair pay and opportunities for all, regardless of background or identity. Urban proactively promotes diversity through recruitment efforts, internal training programs, and partnerships with organizations dedicated to advancing underrepresented groups in the wellness industry.