Unwrap.ai

Unwrap.ai is an AI-powered feedback analytics platform that helps product teams understand and prioritize customer feedback from across various sources, such as support tickets, surveys, social media, and app store reviews. By using natural language processing (NLP) technology, Unwrap automates the analysis of unstructured customer feedback, identifying patterns, trends, and actionable insights. This allows product teams to save time, make data-informed decisions, and build products that are more aligned with their customers' needs.

Unwrap's platform offers a range of features, including a centralized dashboard for viewing customer anecdotes, a feedback assistant for asking questions in natural language, real-time alerts for anomalies, a feedback responder for scaling responses to users, and powerful reporting capabilities for diving deep into specific trends. Unwrap's focus on data security is evident in its SOC 2 Type II certification, GDPR compliance, and trust from Fortune 100 companies.

Unwrap.ai offers remote work opportunities. NONE

Unwrap.ai is an AI-powered feedback analytics platform that helps businesses turn customer feedback into revenue by providing actionable insights from unstructured data. Their mission is to empower product teams to build exceptional products by making it easy to understand and act on customer feedback, ultimately leading to increased user satisfaction, retention, and revenue.

Unwrap.ai fosters a collaborative and customer-centric culture, valuing innovation and continuous improvement. The company emphasizes a data-driven approach to problem-solving and prioritizes building products that meet the needs of its customers. Unwrap.ai cultivates a supportive and engaging environment, actively encouraging employee feedback and providing opportunities for professional growth. This culture is evident in its dedication to customer satisfaction, its open communication practices, and its commitment to creating a positive and productive work environment.