
unitQ
unitQ is a company that provides AI-powered, real-time customer feedback analytics to help businesses improve product quality and customer experience.
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unitQ is a leading provider of real-time customer feedback analytics, empowering companies to understand their users and improve product quality. Their platform centralizes feedback from various sources, including social media, reviews, support tickets, and surveys, then uses AI to analyze and categorize it into thousands of granular insights. This allows product, engineering, and customer experience teams to gain a 360-degree view of user sentiment, pinpoint critical issues, and make data-driven decisions to drive growth and reduce churn.
unitQ's technology goes beyond simple sentiment analysis, offering a unique "unitQ Score" to measure product quality against competitors and industry benchmarks. They also provide "Impact Analysis", which predicts the impact of fixing specific issues on key performance indicators like support tickets, app store ratings, and customer satisfaction. By enabling companies to take action based on real-time user feedback, unitQ helps them build better products, deliver exceptional customer experiences, and drive sustainable business success.
Benefits
unitQ offers a competitive compensation package and benefits to employees, including unlimited PTO, comprehensive health insurance, access to wellness programs, and a fun and creative working environment.
Mission
unitQ is a company that helps leading businesses understand their users in real time, empowering them to craft high-quality products, services, and experiences. They achieve this by centralizing user feedback from all sources and automatically grouping it into granular categories, using AI-powered insights to help organizations discover what matters most to their users.
Culture
UnitQ promotes a culture that values quality, customer-centricity, passion, and integrity. They emphasize the importance of building high-quality products and experiences, putting customers first in every decision, and fostering a fun and creative working environment where employees are passionate about their work and accountable for their individual milestones.
DE&I
unitQ believes that a diverse and inclusive team is crucial to building a successful product. They celebrate the varied cultures, perspectives, and experiences of their employees, and are dedicated to fostering a diverse team as they grow. They emphasize the importance of diverse talent in their hiring process and are committed to creating a workplace where everyone feels welcome, valued, and respected.
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