
Unifonic
Unifonic is an AI-powered omnichannel customer engagement platform that helps businesses streamline conversations and build personalized interactions.
/10
Transparency ranking
Work at Unifonic?
Tell us what we're missing about working at Unifonic so we can make the job search more transparent for everyone.
Tell us what it's like to work at Unifonic!Description
Unifonic is a leading provider of cloud communication solutions that empower businesses to engage and communicate seamlessly with their customers. Founded in 2006, the company has grown into a scalable solution provider for omnichannel communications across the Middle East and beyond. Unifonic's AI-powered platform offers a suite of communication channels, including SMS, WhatsApp, webchat, messenger, push notifications, and voice, allowing businesses to reach their customers on their preferred channels.
Unifonic's solutions are built for various industries, including retail, transport & logistics, finance & banking, and more. They provide a range of features, such as automation made easy with pre-built templates, 100+ native integrations with popular tools like Salesforce and Hubspot, and a comprehensive suite of APIs for developers. Unifonic's mission is to help businesses build personalized customer engagement that drives business growth and improves customer experience.
Flexibility
Unifonic offers a fully flexible work model, enabling employees to choose their preferred work schedule and location. This includes flexible working hours, days, and the option to work from anywhere in the world for up to 10 weeks a year.
Benefits
Unifonic offers a comprehensive package of employee benefits designed to support employee well-being and career growth. They offer competitive pay, flexible working arrangements including remote work, equity shares in the company, world-leading healthcare, and continuous investment in learning and development opportunities. These benefits empower employees to focus on their work, contribute to the company's success, and advance their careers.
Mission
Unifonic's mission is to empower businesses to seamlessly engage and communicate with their customers across multiple channels. They strive to provide scalable omnichannel communication solutions, powered by AI, that make it easy for businesses to build personalized customer interactions and improve customer experience, engagement, and satisfaction.
Culture
Unifonic fosters a high-energy, results-oriented culture that values ambition, speed, and transparency. They emphasize a "culture-first" strategy, prioritizing employee well-being through flexible work arrangements, extensive learning opportunities, and competitive benefits. This creates an environment where Unifones, as they are known, feel empowered to think big, act fast, and make an impact, all while being part of a close-knit community dedicated to shared success.
DE&I
Unifonic actively cultivates a diverse and inclusive workplace, embracing a culture-first strategy that prioritizes respect, empowerment, and collaboration. They encourage their "Unifones" to bring their best selves to work, investing in learning and career development opportunities, and offering competitive benefits that foster a flexible and equitable environment. Their seven core values, including "Think Big," "Act Fast," and "Embrace Change," encourage innovation and collaboration, fostering a sense of belonging and shared success among a diverse workforce.
Similar companies. But verified.
