The Work Index by Flexa

Unbabel

Unbabel is a language operations platform that uses AI-powered machine translation and human review to help businesses communicate effectively with their global customers.

7.1

/10

Transparency ranking

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Description

Unbabel is a global language operations platform that aims to break down language barriers for businesses. They combine the speed and efficiency of machine translation with the accuracy and nuance of human translators, creating a hybrid system that delivers fast, reliable, and cost-effective translations. Unbabel's technology integrates seamlessly with popular customer service and marketing platforms, empowering businesses to reach global audiences in their native languages.

Unbabel's mission is to build a world without language barriers. They achieve this through their Language Operations platform, which is powered by advanced artificial intelligence and a global community of human editors. They offer a range of services, including machine translation, hybrid translation, and premium translation, tailored to meet the specific needs of their clients.

Flexibility

Unbabel offers flexible working hours, allowing employees to adjust their schedules to best suit their needs and work requirements. Additionally, their offices are dog-friendly, promoting a positive and relaxed work environment. Employees also receive a personal work allowance to customize their workspaces.

Hybrid

Benefits

Unbabel offers a variety of employee benefits designed to promote well-being, professional development, and work-life balance. These include flexible working hours, internal and external training programs, competitive health insurance coverage, a dog-friendly office environment, a personal work allowance for setting up work stations, mental health support with an in-house psychologist, and Loyalty Days, which grant an extra paid holiday per year after three years of service, up to a maximum of five days. Additionally, Unbabel encourages creativity and innovation through "Night Labs," where employees can develop projects outside of work hours and earn rewards.

Enhanced parental leave
WFA scheme

Mission

Unbabel's mission is to break down language barriers and enable businesses to communicate seamlessly with global customers in their native language. By combining the speed and efficiency of machine translation with the accuracy and nuance of human translators, Unbabel provides fast, reliable, and cost-effective translations that empower companies to expand their global reach, build customer trust, and achieve greater business success.

Automation
Data-driven
Disruptor
Science and research driven

Culture

Unbabel fosters a culture that embraces diversity and inclusivity, creating an environment where employees feel comfortable being themselves and contributing their best work. They value ethical and enthusiastic work practices, providing flexible working hours, learning and development opportunities, health insurance, and dog-friendly offices. They offer a personal work allowance to set up a comfortable workspace, mental health support, and loyalty days for long-term employees. This combination of perks and values creates a positive and supportive work environment where employees feel valued and encouraged to thrive.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Unbabel embraces diversity, equity and inclusion as core values, striving to create a welcoming and inclusive work environment where employees feel empowered to bring their authentic selves. This commitment is reflected in their company culture, which emphasizes ethical and enthusiastic collaboration, allowing individuals to flourish and contribute their best work. The company actively promotes diversity through recruitment and hiring practices, fostering a diverse workforce that reflects the global nature of their business.

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