The Work Index by Flexa

Trustpilot

Trustpilot is a global review platform that connects consumers and businesses through reviews to foster trust and inspire collaboration.

https://www.trustpilot.com/
5.7

/10

Transparency ranking

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Description

Trustpilot is a global online review platform that connects consumers and businesses. Founded in 2007, the company aims to be the universal symbol of trust, enabling consumers to make informed decisions and empowering businesses to build trust, grow, and improve. They offer a free-to-use platform where consumers can share their experiences and businesses can proactively collect reviews and gain valuable insights from their customers.

Trustpilot is committed to transparency and combatting fake reviews. The company has over 900 employees and operates in multiple countries, including Denmark, the United Kingdom, the United States, and Australia. They have been featured in major media outlets and have partnered with other leading online review platforms to form the Coalition for Trusted Reviews, a cross-industry effort dedicated to protecting the integrity of online consumer reviews worldwide.

Flexibility

Trustpilot offers a range of flexible working options to suit employees' needs, allowing them to dedicate time to what matters to them. This includes the ability to work remotely, set their own schedules, and take advantage of flexible hours. The company also offers a generous vacation and holiday allowance, as well as two paid volunteering days per year for employees to give back to their communities.

Hybrid

Benefits

Trustpilot offers a comprehensive benefits package that includes a competitive salary, flexible working options, generous vacation time, paid volunteer days, extensive learning and development opportunities, full health insurance, 401k matching, discounted gym membership, 24/7 employee assistance, access to a mindfulness app, paid parental leave, regular social events, and a fun, well-stocked office environment.

Enhanced parental leave

Mission

Trustpilot's mission is to be the universal symbol of trust, bringing consumers and businesses together through reviews. They strive to empower consumers to make informed choices by providing them with authentic and reliable reviews, while also enabling businesses to build trust, grow, and improve their services based on the feedback they receive.

Data-driven
Disruptor
Tech for good

Culture

Trustpilot fosters a collaborative, growth-oriented culture that values diversity and inclusion. The company encourages employees to work across borders and cultures, fostering a dynamic and supportive environment with a strong focus on transparency and real human connection. This is reflected in their numerous employee benefits, including flexible working options, volunteering days, and opportunities for professional development through the Trustpilot Academy. The company also prioritizes employee well-being with offerings such as 24/7 employee assistance and access to mindfulness apps.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive
Transparent

DE&I

Trustpilot strives to be a diverse, equitable, and inclusive workplace, reflecting the global community it serves. They actively promote a culture that values different perspectives and backgrounds, with a focus on equal opportunity and a commitment to creating a welcoming and supportive environment for all employees. Trustpilot's commitment to diversity, equity, and inclusion is evident in their diverse workforce, their policies, and their initiatives to foster an inclusive workplace where all employees feel valued and respected.

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