TrueAccord

TrueAccord is a digital-first debt collection agency that leverages machine learning and a consumer-friendly digital experience to help businesses recover debt more effectively and ethically. They are committed to transforming the debt collection industry by prioritizing a positive consumer experience, offering flexible payment options, and providing transparent communication. TrueAccord’s innovative approach has been recognized by industry leaders, resulting in numerous awards and accolades for their commitment to improving the debt resolution process.

TrueAccord's platform, powered by their patented machine learning engine called HeartBeat, dynamically optimizes the next best touchpoint for every consumer in real-time, ensuring they receive the right message, on the right channel, at the right time. This personalized approach has resulted in industry-leading liquidation rates and positive feedback from consumers, who appreciate TrueAccord's commitment to fairness and transparency.

TrueAccord offers remote flexibility for their employees, allowing them to work from home depending on the position. The company also provides flexibility in their working hours and scheduling to accommodate individual circumstances.

TrueAccord offers a comprehensive benefits package for its employees, including competitive compensation and equity, health, dental, and vision insurance, as well as flexible spending accounts. They also provide income protection with basic life and accidental death & dismemberment insurance, short-term and long-term disability coverage, and parental leave. In addition to these standard benefits, TrueAccord provides employees with access to a wellness coach, exclusive discounts through Perkspot, travel assistance, and commuter benefits for California employees.

TrueAccord is a digital-first debt collection agency that aims to revolutionize the debt collection process by prioritizing consumer well-being and financial stability. Their mission is to help both businesses and consumers navigate debt with empathy and understanding, providing flexible payment options and a user-friendly digital experience that empowers consumers to resolve their debts on their own terms.

TrueAccord fosters a collaborative, results-oriented culture that values empathy, innovation, and a dedication to its mission of restoring hope and financial stability. The company emphasizes teamwork, open communication, and a willingness to challenge the status quo while prioritizing the well-being of its employees and consumers alike.

TrueAccord strives to create a truly inclusive workplace where diversity is more than just a concept. They recognize that a diverse workforce generates more innovative ideas, products, and services, and are proud to have an equal gender split and women and minorities serving in key leadership positions. They offer leadership development training as well as opportunities within the company for growth and depending on the position, offer remote flexibility.