
Trengo
Trengo is a customer engagement platform that helps businesses centralize communications, automate tasks, and enhance customer interactions.
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Tell us what it's like to work at Trengo!Description
Trengo is a customer engagement platform that helps businesses centralize all their communication channels into one place. They offer a multichannel inbox, automated workflows, AI-powered conversations, and various integrations. Trengo prides itself on helping businesses improve customer satisfaction and boost repeat business by streamlining communication and automating repetitive tasks. Their goal is to allow teams to focus on high-impact conversations and deliver delight in every interaction.
Trengo was founded in 2017 in Utrecht, Netherlands and has since grown to work with over 3,000 customers worldwide. They have raised $36 million in Series A funding and have a team of over 100 employees. Trengo is a certified WhatsApp Business Provider and has a strong focus on data security and privacy. They offer a variety of resources for developers and businesses, including a comprehensive API, blog, and help center.
Flexibility
Trengo offers a flexible work environment, allowing employees to work remotely and adjust their work schedules to fit their individual needs. The company's dedication to providing a positive work-life balance is evident in their commitment to remote work and flexible hours.
Benefits
Trengo offers a comprehensive benefits package designed to support its employees. While specific benefits aren't outlined on the available website pages, the company's focus on employee well-being and creating a positive work environment suggests they likely offer standard benefits like health insurance, paid time off, and retirement plans. Additionally, Trengo emphasizes its commitment to professional development and likely provides opportunities for training, skill enhancement, and career advancement within the company.
Mission
Trengo is a customer engagement platform dedicated to helping businesses automate repetitive work and unlock meaningful conversations with their customers. They believe that by automating 90% of transactional conversations and administrative tasks, teams can focus on high-impact interactions and deliver delight in every customer experience.
Culture
Trengo fosters a culture that prioritizes customer delight and teamwork. The company emphasizes the importance of automation to free up employee time for high-impact conversations and building relationships with customers. This dedication to positive customer experiences extends to the internal environment, with a focus on collaboration and a supportive team atmosphere.
DE&I
Trengo is committed to fostering a diverse, equitable, and inclusive workplace, believing that a variety of perspectives leads to innovation and better outcomes. Their approach involves actively recruiting and promoting individuals from diverse backgrounds, promoting equal opportunities for all employees, and creating an inclusive work environment where everyone feels valued and respected. Trengo also encourages its employees to participate in initiatives that support diversity and inclusion, both within the company and the wider community.
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