
Transcom
Transcom is a global customer experience company that provides digital solutions and services to businesses around the world.
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Transcom is a global customer experience (CX) specialist, providing services to some of the world's most beloved brands. With a focus on digital transformation and innovation, Transcom offers a range of solutions, including customer service, technical support, sales, and marketing. Their commitment to client success is reflected in their relentless pursuit of excellence and their dedication to building a diverse and inclusive workplace.
Established in 1995, Transcom has grown significantly, operating in over 85 locations across 29 countries. They have a strong focus on "smartshoring," which involves strategically locating their operations in various locations, allowing them to offer flexible and cost-effective solutions to their clients. Transcom's commitment to their employees is evident in their dedication to employee development and their focus on creating a positive and supportive work environment.
Flexibility
Transcom offers a variety of flexible work arrangements, including work-from-home opportunities. They actively promote a work-from-anywhere culture, providing employees with the tools and support to be successful regardless of their location. Whether you prefer to work remotely or in one of their offices, Transcom aims to create an environment where you feel supported, encouraged, and welcome.
Benefits
Transcom is committed to supporting its employees and offers a variety of benefits to foster a healthy work-life balance. These benefits include flexible work arrangements, including work-from-home options, support for working parents with incentives and flexible schedules, and a diverse and inclusive environment that celebrates individual differences and promotes professional growth. They also offer a comprehensive benefits package that includes health insurance, retirement plans, and other perks that vary depending on location and role.
Mission
Transcom is a global customer experience (CX) provider relentlessly committed to driving client success by providing CX solutions and digital innovation. They are passionate about creating positive and lasting change for the planet, its people, and the communities where they operate. Transcom is driven by a commitment to their clients' ambitions, attracting top talent and helping them grow their careers, and creating connections within each community they join.
Culture
Transcom promotes a culture of teamwork, support, and growth, emphasizing a welcoming and inclusive environment. They encourage employees to be ambitious, learn continuously, and contribute to their communities, while fostering a sense of belonging and support for employees, regardless of how they choose to work. The company celebrates diverse perspectives, and recognizes the importance of balancing work and family life.
DE&I
Transcom emphasizes diversity and inclusion as a core value, believing it's simply the right thing to do. They actively promote equal opportunities at all levels of their business, fostering an inclusive culture that celebrates the unique experiences of their employees. They strive to create a welcoming environment where everyone feels safe and respected, regardless of their background or personal choices.
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