The Work Index by Flexa

Trainline

Trainline is a leading European train and coach ticketing platform that aims to make rail travel simple, affordable, and sustainable.

https://www.thetrainline.com/en-us
6.0

/10

Transparency ranking

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Description

Trainline is Europe's leading train and coach app, committed to making sustainable travel simple, hassle-free, and affordable. They offer a one-stop-shop for booking train and coach tickets, providing real-time information, comparing prices from over 270 operators across 40 countries, and offering unique AI-driven insights to help customers make informed travel decisions. Their user-friendly app, with over 55 million downloads, allows users to access digital tickets, receive real-time notifications, and manage bookings on the go.

Trainline is a purpose-driven company, actively promoting rail as a greener alternative to air and car travel. They have science-based net-zero targets approved by the Science-Based Targets Initiative (SBTi) and are committed to reaching net-zero greenhouse gas emissions by 2040. They also support their employees in making greener choices through initiatives like the Cycle to Work scheme and a travel policy that encourages public transport for longer journeys.

Flexibility

Trainline offers flexible work arrangements, encouraging their employees to choose public transport for longer journeys and providing access to the Cycle to Work scheme where employees can pay for bikes and gear interest-free over 12 months.

Benefits

Trainline offers a comprehensive package of employee benefits designed to support the well-being and development of its employees. These include a Cycle to Work scheme, allowing employees to purchase bikes and gear tax-free, and donation matching to encourage charitable giving. They also provide a travel policy that prioritizes public transport, making it easier for employees to choose sustainable commuting options.

Mission

Trainline's mission is to make rail travel as simple, hassle-free and affordable as possible. They aim to bring together all rail and coach services into one simple experience, providing customers with the best prices and smart, real-time travel information on the go. This includes gathering routes, prices, and travel times from over 270 rail and coach operators across 40 countries, and making it easier for customers to buy the best ticket for their journey via their app.

Data-driven
Disruptor
Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability
Tech for good

Culture

Trainline fosters a culture that prioritizes customer-centricity, innovation, and positive impact. They emphasize a growth mindset, accountability, and data-driven decision making. They encourage collaboration and inclusion within their diverse team, celebrating successes and having fun while making a positive difference in the world through sustainable travel.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
Meritocratic
People-first
Progressive
Supportive
Transparent

DE&I

Trainline recognizes the importance of building a diverse, equitable and inclusive workplace, celebrating the unique perspectives and backgrounds of their 950+ employees across 60 nationalities. They strive for a 38% female representation within the company and champion a culture of inclusion through their core values: "Think Big", "Own It", "Do Good" and "Travel Together". Their commitment to fostering a welcoming and inclusive environment is reflected in their collaborative and positive work culture, where differences are valued and celebrated.

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