Totango

Totango is a leading Customer Success platform that helps businesses grow revenue by focusing on customer retention, expansion, and overall health. They provide a comprehensive solution that includes account management, customer engagement, reporting, and AI-powered insights. The platform is designed to empower Customer Success teams to deliver exceptional customer experiences and drive predictable growth.

Totango's core philosophy is built around the belief that customer-led growth is the most sustainable path to success. They offer a range of features including SuccessBLOCs, pre-built customer success program templates, SuccessPlays, automated workflows, and a robust open platform with integrations to create a 360-degree view of customer data. The company has a strong focus on innovation and is constantly developing new features and functionalities to help customers stay ahead in a rapidly changing market.

Totango offers a flexible work environment that embraces both remote and in-person collaboration. With a headquarters in the Bay Area and offices in New York City and Tel Aviv, Totango provides opportunities for employees to work from various locations across the United States and internationally. The company has a strong commitment to work-life balance and encourages employees to find the best way to work productively, whether it's in the office, from home, or a hybrid approach.

Totango offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, short and long-term disability, paid time off, parental leave, a 401(k) plan with a company match, and employee assistance programs. They also offer flexible work arrangements and a remote-first culture, with offices in the Bay Area, New York City, and Tel Aviv.

Totango is a customer success platform that helps businesses accelerate customer-led growth by preventing churn, increasing revenue, and boosting team efficiency. They offer a suite of tools and services, including customer health scoring, success planning, customer engagement, reporting, and AI-powered insights, to help businesses understand their customers better, identify opportunities for growth, and improve their customer experience. Totango's mission is to empower businesses to build enduring customer relationships that drive sustainable growth.

Totango fosters a collaborative and results-oriented culture where employees are encouraged to be candid, committed, competitive, curious, and collaborative. This environment values transparency, open communication, and continuous learning to drive innovation and achieve remarkable results. The company emphasizes working as a team, harnessing the diverse strengths and perspectives of each individual, and achieving goals through shared values.

Totango promotes a culture of diversity, equity, and inclusion through a combination of internal initiatives and external partnerships. Their website emphasizes a commitment to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. They actively recruit and retain a diverse workforce, provide equal opportunities for advancement, and strive to create an inclusive environment where all voices are heard. They also support organizations and initiatives that promote diversity and inclusion in the tech industry.