Toku

Toku is a Singapore-based cloud communications provider focused on reimagining customer experiences for businesses in the Asia Pacific region. They offer a suite of innovative solutions that integrate traditional and digital telecommunications with customer engagement tools, communication APIs, and software and technology. Their services are designed to empower businesses to boost efficiency, provide seamless customer experiences, and enhance customer engagement across various industries, including fintech, insurance, travel and hospitality, retail and e-commerce, and government.

Toku takes pride in its enterprise-grade network connectivity, offering high-quality voice and SMS services in multiple APAC countries. They are committed to providing reliable and secure communication solutions, ensuring compliance with local regulations and data privacy laws. Their focus on customer obsession is evident in their personalized solutions, 24/7 support, and commitment to building a truly inclusive and welcoming work culture.

Toku offers a flexible work environment for its employees, promoting a hybrid work policy that blends remote work with in-office collaboration. This allows employees to choose their preferred work style and location, offering a balance between work and personal life. The company also emphasizes employee development through comprehensive training and development programs, creating an environment that fosters personal growth and career advancement.

Toku offers a variety of employee benefits, including comprehensive healthcare coverage, robust learning and development opportunities, a flexible work environment, yearly bonus and salary review, Pawternity leave, wedding leave, and a Toku Culture Club. These benefits are designed to foster a positive and inclusive work environment that supports employee growth and well-being.

Toku's mission is to empower companies in APAC and beyond to boost efficiency, provide seamless customer experiences, and enhance customer engagement through innovative cloud communications solutions. They aim to redefine customer experience by enabling businesses to deliver personalized and efficient interactions across all touchpoints.

Toku promotes a culture that values boldness, inclusivity, customer obsession, and ownership. They encourage their employees to challenge the status quo, embrace diversity, put the customer first, and take responsibility for their work. This results in a fast-paced and dynamic environment where learning and growth are prioritised.

Toku promotes a culture of diversity, uniqueness, and authenticity, striving to create a safe and inclusive work environment where everyone's opinion matters. They actively promote diversity in their hiring practices and have established a Culture Club to reinforce their commitment to diversity, equity, and inclusion. The Culture Club focuses on three core values: learning and development, diversity, equality, and inclusion, and social responsibility, ensuring these principles are integrated into all aspects of the company.