The Work Index by Flexa

Tock

Tock is a reservation platform that helps restaurants, bars, and wineries manage their bookings, increase revenue, and provide exceptional guest experiences.

6.4

/10

Transparency ranking

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Description

Tock is a reservation platform designed specifically for the hospitality industry, offering a comprehensive suite of tools for restaurants, bars, wineries, and other venues. It goes beyond traditional booking systems by enabling businesses to sell a variety of experiences, including tasting menus, events, and even takeout, all in one place. This all-in-one platform helps businesses manage reservations, control seating capacity, streamline operations, and build relationships with their guests.

Tock's commitment to empowering hospitality providers is evident in its features, which include a no-show elimination suite, customizable table management, guest data insights, and robust integrations with popular point-of-sale systems. They also offer dedicated support to help businesses succeed. Since its inception in 2014, Tock has grown into a global leader in reservation management, processing over $1 billion in prepaid reservations and serving thousands of businesses across 30 countries. In 2021, Tock joined forces with Squarespace, a leading web platform for entrepreneurs, further solidifying its position as a force in the hospitality tech landscape.

Flexibility

Tock offers a hybrid work environment where employees are expected to work out of the office 3 times per week and remotely the other days. This flexible schedule allows employees to balance work and personal life, while still maintaining a strong connection with their colleagues. Additionally, Tock provides its employees with flexible paid time off, which allows them to take time off for personal needs and emergencies.

Hybrid

Benefits

Tock provides a comprehensive benefits package to its employees, including a choice between medical plans with the option for 100% covered premiums, flexible paid time off, a 401k with employer match, paid parental leave, fertility and adoption benefits, education reimbursement, pretax commuter benefits, an employee assistance program, charitable donation match, and six global employee resource groups (ERGs).

Enhanced parental leave

Mission

Tock's mission is to empower hospitality providers with the tools they need to build successful businesses and deliver exceptional experiences. They aim to create a thriving hospitality industry by uniting innovation, craft, and technology.

Automation
Data-driven
Disruptor

Culture

Tock cultivates a collaborative and passionate work environment where employees are empowered to drive innovation and champion the hospitality industry. They value diversity, inclusion, and a commitment to creating exceptional experiences for both customers and employees. The company fosters a sense of community and encourages teamwork, while also providing a range of benefits and perks to support employee well-being and growth.

Agile and dynamic
Collaborative
Entrepreneurial
People-first
Progressive
Supportive

DE&I

Tock is committed to embracing and celebrating diversity within its customer base and workforce. They are dedicated to creating an equitable and inclusive environment where everyone has the opportunity to thrive. This commitment manifests in their dedication to equal employment opportunities, regardless of race, ethnicity, gender, sexual orientation, disability, veteran status, or other protected characteristics. They actively foster a culture of inclusivity through their six Global Employee Resource Groups (ERGs) and ensure fair compensation practices based on skills, experience, and location.

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