The Work Index by Flexa

Ting Internet

Ting Internet is a fiber internet service provider focused on delivering high-speed, reliable internet to communities across the US.

6.1

/10

Transparency ranking

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Description

Ting Internet is a fiber internet service provider that offers high-speed, reliable internet connections to homes and businesses in select US cities. They pride themselves on simple, fair pricing with no contracts or hidden fees, and their commitment to providing excellent customer service is evident in their 24/7 live tech support and dedicated local service technicians. Ting Internet is also known for its community focus, supporting local businesses, sponsoring events, and providing free internet access to those who qualify for the Affordable Connectivity Program.

Beyond internet service, Ting Internet also offers a mobile phone service bundle for only $10 per month with unlimited talk, text, and data with nationwide 5G coverage. Ting Mobile is a great complement to their internet service, offering flexibility and affordability to customers. Ting Internet is part of the Tucows group of companies, a larger organization dedicated to making the internet better for everyone.

Flexibility

Ting Internet offers flexibility in its work environment. The company emphasizes creating a workplace focused on employee well-being, prioritizing flexibility, growth opportunities, and ample support. This focus is reflected in their generous benefits package, which includes 401K or RRSP matching, health insurance, lifestyle spending allowance, and parental leave top-ups. These benefits aim to ensure employees have the necessary resources to manage their work and personal lives effectively.

Benefits

Ting Internet offers a generous benefits package designed to support its employees. The company provides 401K or RRSP matching, health insurance, a lifestyle spending allowance, parental leave top-ups, and numerous learning and growth opportunities. These benefits highlight Ting Internet's commitment to employee well-being and development, fostering a positive work environment.

Enhanced parental leave

Mission

Ting Internet is a fiber internet provider dedicated to building a better internet for everyone. They believe in providing accessible, equitable, and innovative internet service to communities across the United States, empowering individuals and businesses to thrive in a connected world. Their mission extends beyond simply delivering fast and reliable internet, as they actively engage with local communities through partnerships, sponsorships, and programs that address the digital divide and create a positive social impact.

Disruptor
Social impact led
Tech for good

Culture

Ting Internet promotes a culture that values community and honesty. They emphasize customer service and believe in providing transparent information and fair pricing. They are committed to making a positive impact on the communities they serve, whether through sponsoring local events, providing free Wi-Fi in public spaces, or partnering with non-profits. Ting fosters a workplace that encourages growth opportunities and flexibility for its employees, resulting in a high employee satisfaction rate.

People-first
Progressive
Supportive
Transparent

DE&I

Ting Internet emphasizes diversity, equity, and inclusion in its hiring practices, workplace culture, and community engagement. They believe in creating a workplace that is welcoming and inclusive for people from all backgrounds, and they strive to create opportunities for everyone to succeed. This commitment is reflected in their employee engagement survey results, which show high levels of satisfaction and a belief that the company offers opportunities for growth and advancement to all employees. Ting also prioritizes community impact and works to ensure that the benefits of fiber internet are available to everyone, including those in underserved areas.

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