The Work Index by Flexa

TimelyCare

TimelyCare is a virtual health and well-being provider dedicated to improving the health and well-being of college students.

https://timelycare.com/
6.0

/10

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Description

TimelyCare is a virtual health and well-being provider that specializes in serving the needs of college and university students. The company's mission is to foster student success and improve the health and well-being of campus communities by making virtual medical and mental health care accessible anytime, anywhere. They offer a comprehensive suite of services, including mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. TimelyCare is trusted by over 350 campuses and has served over 2.3 million students nationwide.

TimelyCare was founded in 2017 by Luke Hejl, Chris Clark, and Alan Dennington, M.D. The company's founders were inspired by their own experiences as students at Abilene Christian University and saw a need for more accessible and convenient healthcare options for college students. Since its founding, TimelyCare has experienced rapid growth and has become a leader in the telehealth space for higher education. They are constantly expanding their services and innovating to provide students with the best possible care experience.

Flexibility

TimelyCare offers flexible work arrangements, including remote opportunities for a variety of roles, such as 1099 clinicians, customer success, marketing operations, and sales. The company also provides flexible PTO and VTO, allowing employees to take time off for personal needs and volunteer work.

Hybrid
Remote

Benefits

TimelyCare offers a robust benefits package that includes paid company holidays, flexible PTO, a quarterly variable bonus, health insurance (medical, dental, vision, and pet), company-paid life and short-term disability insurance, concierge benefit support services, a 401(k) with employer match, and free access to TimelyCare virtual medical and mental health support for employees and their immediate families. This comprehensive package demonstrates the company's commitment to its employees' well-being and financial security.

WFA scheme

Mission

TimelyCare is a virtual health and well-being provider dedicated to improving the health and success of college and university students. Their mission is to foster student success and improve the overall well-being of campus communities by making virtual medical and mental health care accessible anytime, anywhere. TimelyCare aims to empower students, educators, and staff to thrive in all aspects of their lives.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Tech for good

Culture

TimelyCare cultivates a supportive and collaborative team culture, emphasizing a mission-driven purpose with a focus on innovation and growth. They value passionate people who are accountable, committed to quality of service, and dedicated to making a positive impact on student health and well-being. This culture is reflected in their commitment to diversity, equity, and inclusion, as well as their generous benefits package and flexible work environment.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
People-first
Progressive
Supportive
Transparent

DE&I

TimelyCare's commitment to diversity, equity, inclusion, and belonging is central to their mission to improve the health and well-being of campus communities. They actively recruit and hire diverse, culturally competent providers to reflect the student body they serve, exceeding 50% people of color in their network. They have partnered with Violet to upskill providers in identity-centered care coordination, ensuring equitable access to care that embraces the backgrounds and identities of all students. TimelyCare is committed to fostering an inclusive environment that celebrates the unique experiences of all individuals, making healthcare more accessible and effective for everyone.

Ethnically diverse
Gender diverse
LGBTQ+ representatiion

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