The Work Index by Flexa

Thoughtly

Thoughtly provides a platform that enables businesses to build and deploy AI voice agents for customer service, sales, and marketing.

https://thought.ly/
4.6

/10

Transparency ranking

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Description

Thoughtly is a company that provides a platform for businesses to build and deploy AI-powered voice agents. These agents can handle inbound and outbound calls for customer service, sales, and marketing purposes. They can answer questions, provide information, and even take actions on behalf of the business. Thoughtly's platform is designed to be user-friendly and easy to use, even for those without technical experience. It offers a drag-and-drop interface for building conversations, and it integrates with a variety of existing systems like CRMs and calendars.

Thoughtly is committed to ethical development and use of AI. The company emphasizes transparency and ensures that their agents identify themselves as AI to users. They also implement safeguards to prevent unethical or inappropriate conversations and prioritize data privacy and security. Thoughtly's focus on ethical development makes them a leader in the AI voice agent industry.

Mission

Thoughtly's mission is to empower businesses to create and deploy human-like AI voice agents, revolutionizing customer interactions through intuitive, no-code technology. They aim to make the creation of AI voice agents accessible to everyone, allowing businesses to automate various tasks like handling inbound and outbound calls, following up on leads, and providing customer service, ultimately improving efficiency and enhancing customer experiences.

Automation
Data-driven
Disruptor

Culture

Thoughtly promotes a culture of innovation and customer-centricity, fostering a collaborative environment where employees are empowered to contribute to the company's mission of revolutionizing customer interactions with AI voice agents. They emphasize a data-driven approach and continuous improvement, encouraging employees to learn, adapt, and push the boundaries of what's possible with AI technology.

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