The Work Index by Flexa

The Peninsula Hotels

The Peninsula Hotels is a renowned luxury hotel group with properties in major cities around the world.

https://www.peninsula.com/en/default
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Description

The Peninsula Hotels is a luxury hotel group renowned for its impeccable service and elegant properties in some of the world's most iconic destinations. Founded in 1928, the group has grown to include properties in 12 major cities across Asia, Europe, and North America. Each Peninsula hotel is uniquely designed to reflect the local culture and history while upholding the group's signature standards of luxury and comfort.

The Peninsula Hotels prides itself on its dedicated team members who are passionate about delivering exceptional service and have an intimate knowledge of their cities. The group has achieved a reputation for caring for its employees and fostering a strong sense of community. The Peninsula Hotels is committed to promoting sustainable luxury, investing in the well-being of its employees and enriching the communities it serves.

Flexibility

The Peninsula Hotels offers flexible check-in and check-out times for guests booking directly through their website. This flexibility allows guests to make the most of their stay, with more time to explore the city or simply relax in their room. The company also offers a “Peninsula Time” program, which provides a range of flexible options for guests who need more time to check in or out, ensuring a smooth and comfortable experience for all.

Benefits

The Peninsula Hotels offers a comprehensive range of employee benefits that are designed to support and nurture its workforce. These benefits include regular employee sentiment surveys to gauge engagement and well-being, ongoing training and education programs, competitive health benefits, a global Employee Assistance Program, and a holistic employee wellness initiative that focuses on physical and mental health.

Mission

The Peninsula Hotels is a global luxury hotel group that strives to provide unparalleled hospitality and exceptional service across its properties. They aim to create a unique guest experience by blending traditional Asian service with the best of Western hospitality, offering a luxurious blend of classical grandeur and timeless elegance. The company is dedicated to offering a refined, memorable experience in its iconic locations, catering to both loyal guests and new visitors, while also committing to sustainable practices and positive community engagement.

Animal focused
Environmental impact driven
Social impact led
Sustainability

Culture

The Peninsula Hotels promotes a culture of excellence, characterized by a blend of Eastern and Western hospitality, a focus on personalized service, and a commitment to creating memorable experiences for guests. This culture is underpinned by a strong sense of tradition and a dedication to providing a refined and timeless environment, while also embracing innovation and adaptability to meet the evolving needs of its discerning clientele.

People-first
Traditional

DE&I

The Peninsula Hotels demonstrates a commitment to diversity, equity, and inclusion through various initiatives. They emphasize the importance of a diverse workforce and strive to create an inclusive work environment where all employees feel valued and respected. The company runs programs aimed at ensuring all employees feel they belong and are an essential part of the team, such as regular employee sentiment surveys, ongoing training and education, and competitive health benefits complemented by a global Employee Assistance Programme. These initiatives underscore their dedication to fostering a welcoming and equitable work environment.

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