The Work Index by Flexa

The Doyle Collection

The Doyle Collection is a family-owned group of luxury urban hotels and resorts, known for its commitment to providing exceptional guest experiences and a strong workplace culture.

https://www.doylecollection.com/
5.3

/10

Transparency ranking

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Description

The Doyle Collection is a family-owned group of luxury urban hotels with locations in Dublin, Cork, London, Bristol, and Washington D.C. They offer a distinct experience at each of their properties, with a focus on boutique, cosmopolitan yet local feels. This includes cool restaurants, bars, and event spaces while preserving their heritage through informal luxury, timeless style, and the best guest experience.

The Doyle Collection is committed to sustainability and social responsibility, with a clear roadmap for reducing their carbon emissions by 2030. They actively make changes throughout their operations, from using renewable energy to partnering with local charities and suppliers. The company also prioritizes diversity and inclusion, with over 75 different countries represented among their 1,500 team members and an annual Belonging Day Festival to celebrate their diverse community.

Benefits

The Doyle Collection offers a comprehensive package of employee benefits, including discounted hotel stays and dining, career development opportunities, free meals on duty, a generous company pension, an employee assistance program, and a robust social calendar of team events. Additionally, they offer a Proud Points system rewarding employees for going above and beyond, a Step Forward program encouraging volunteerism, a group scheme providing discounts on various services, and special leave options for long service.

Mission

The Doyle Collection is a family-owned group of luxury hotels dedicated to providing unforgettable guest experiences by blending heritage and innovation. They strive to create a warm and welcoming atmosphere in their landmark buildings, each with a distinct personality rooted in its local neighbourhood. Their commitment to informal luxury, timeless style, and exceptional service is reflected in their cool restaurants, bars, and event spaces, ensuring a unique and memorable experience for every guest.

Environmental impact driven
Sustainability

Culture

The Doyle Collection promotes a culture of warmth, dedication, and hospitality, where both guests and employees are valued. Their focus on fostering a welcoming and inclusive environment for all team members is reflected in their commitment to diversity, employee well-being programs, and career development opportunities. The company also emphasizes a strong sense of community, with a dedicated internal website and Facebook page to connect employees across their various hotels.

Collaborative
Engaging
People-first
Supportive

DE&I

The Doyle Collection is committed to fostering an inclusive and culturally respectful environment for both employees and guests. They embrace diversity at every stage of the employee journey, from recruitment and onboarding to training, promotion, and celebrating achievements. Their recruitment policy prioritizes attracting and retaining individuals based on merit, regardless of race, gender, age, religion, disability, pregnancy/maternity, marital status, sexual orientation, or gender identity. The Doyle Collection celebrates their diversity with an annual Belonging Day Festival, recognizing the various cultures within their 1,500-strong team, representing over 75 different countries worldwide.

Ethnically diverse
Gender diverse

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