The Work Index by Flexa

Thames Water

Thames Water is the UK's largest water and wastewater company, serving over 16 million customers.

https://www.thameswater.co.uk/
5.1

/10

Transparency ranking

Work at Thames Water?

Tell us what we're missing about working at Thames Water so we can make the job search more transparent for everyone.

Tell us what it's like to work at Thames Water!

Description

Thames Water is the largest water and wastewater company in the UK, serving over 16 million customers across London and the Thames Valley. They are responsible for delivering essential services like clean water supply, wastewater treatment, and managing a vast network of pipes and treatment works. The company is committed to providing a reliable and sustainable service while protecting the environment and ensuring the health of rivers and waterways.

Thames Water is undergoing significant changes, investing heavily in infrastructure upgrades and new projects like the Thames Tideway Tunnel. They are also focused on improving customer service and performance, while addressing challenges like leakage and pollution. The company is committed to becoming a more environmentally responsible business and promoting water saving initiatives to ensure a sustainable future.

Flexibility

Thames Water offers a range of flexible working arrangements to support employees in achieving a successful and sustainable career. These options include flexible hours, compressed hours, job shares, changing location, and flexible retirement. Additionally, many former 'office' roles have transitioned to hybrid arrangements, allowing employees to split their time between home and office working.

Hybrid

Benefits

Thames Water offers a comprehensive benefits package to its employees, encompassing health and wellbeing, financial support, and professional development. They provide annual health MOTs, physiotherapy, and counselling services to promote employee well-being. Financial benefits include discounts, shopping vouchers, generous pension contributions, and life assurance. They also offer loyalty rewards for employees who demonstrate dedication and go above and beyond. Thames Water supports professional growth with a variety of opportunities for flexible work arrangements and a robust support package to assist employees in reaching their full potential.

Mission

Thames Water, the UK's largest water and wastewater company, is dedicated to delivering life's essential service for its 16 million customers, ensuring they, their communities, and the environment can thrive. They are committed to providing clean water and managing wastewater effectively, while also prioritizing environmental sustainability, protecting natural resources, and promoting responsible water usage.

Environmental impact driven
Social impact led
Sustainability

Culture

Thames Water promotes a culture focused on teamwork, passion, and respect. They emphasize the importance of making a difference in the lives of their customers, communities, and the environment. Their values of "take care", "passionate about everything we do", "be respectful and value everyone", "reach higher, be better", "take ownership", and "be proud, be blue" guide their actions and decision-making. They believe in providing a supportive and inclusive work environment where everyone can thrive and contribute to their shared purpose.

Collaborative
People-first
Progressive
Supportive

DE&I

Thames Water is committed to being an inclusive employer and strives to create a workplace where everyone feels valued and respected. They have implemented a strategy to make progress in this area, including publishing annual gender pay gap reports and actively working to increase diversity within the organization. They are also dedicated to providing an inclusive service to all customers and have achieved the Inclusive Service Kitemark certification.

Similar companies. But verified.

Empolyee verified