Telenor Microfinance Bank Limited

Telenor Microfinance Bank Limited is Pakistan's first scheduled microfinance bank operating as a fintech. Founded in 2005, the company's primary goal is to promote financial inclusion through convenient and secure digital financial solutions, specifically through their flagship digital payments platform, Easypaisa. Telenor Microfinance Bank is jointly owned by the Telenor Group and Ant Group, the world's leading telecommunications and payment platforms respectively. Their mission is to transform Pakistan into a cashless and financially inclusive society, creating a transparent economy that all Pakistanis can participate in.

Telenor Microfinance Bank offers a diverse range of innovative banking solutions and related financial services, including loans, deposits, and microfinance products, tailored to the needs of individuals and small businesses. Their focus on digital technology has enabled them to reach previously unbanked segments of the Pakistani population, offering accessibility to financial services through their mobile app and extensive agent network. They have received numerous awards for their innovative products and services, solidifying their position as a leader in Pakistan's fintech space.

Telenor Microfinance Bank Limited is committed to fostering an inclusive working environment for its employees. The company offers regular gender sensitization and Diversity & Inclusion trainings to promote a respectful and equitable workplace. Furthermore, Telenor Microfinance Bank has developed a model branch that is accessible to persons with disabilities (PWDs) with certified staff and features that allow for easy access to products and services. The company has also introduced a Talking ATM at its Dakkhana branch in Karachi, specifically designed to cater to the needs of visually impaired individuals. These efforts reflect the company's dedication to providing equal opportunities, nurturing talent, and creating a supportive and inclusive culture for all employees.

Telenor Microfinance Bank Limited is a Pakistani microfinance bank that aims to transform Pakistan into a cashless and financially inclusive society by creating value through collaboration and technology. The bank's mission is to empower all Pakistanis to adapt convenient and secure digital financial solutions, primarily through its flagship digital payments platform Easypaisa. This mission emphasizes bridging the gap between the unbanked and underbanked segments of the population, increasing financial inclusion and access to financial services across Pakistan.

Telenor Microfinance Bank promotes a culture of collaboration, customer focus, and innovation. They value integrity and honesty, demonstrated through transparency and commitment to truthfulness. They also emphasize extreme ownership, taking responsibility and accountability for all outcomes. The company's commitment to diversity and inclusion is evident in their onboarding of individuals with disabilities and their regular training sessions to foster a respectful and inclusive work environment.

Telenor Microfinance Bank promotes diversity, equity, and inclusion through various initiatives. The bank has a dedicated Diversity & Inclusion (D&I) initiative that aims to create an inclusive working environment. This involves onboarding team members with disabilities, conducting regular gender sensitization and D&I trainings, and hosting breathing books sessions to address prejudices and stereotypes. The bank has also developed a model branch specifically designed for accessibility, featuring certified experts on banking and financial inclusion for persons with disabilities. Furthermore, Telenor Microfinance Bank has introduced a Talking ATM at its Dakkhana Branch in Karachi, catering specifically to visually impaired individuals. These initiatives demonstrate the company's commitment to creating a more inclusive and equitable financial landscape in Pakistan.