TechSee

TechSee is a leading provider of visual customer engagement solutions for enterprises. Their platform, powered by Sophie AI, a patented combination of computer vision and generative AI, helps companies improve customer support, enhance service quality, and reduce costs. Their technology enables virtual agents that can see, hear, understand, and guide customers, providing human-like service. TechSee’s solutions cater to a wide range of industries, including telecom, consumer electronics, insurance, manufacturing, retail, utilities, and BPOs.

TechSee’s visual solutions have a proven track record of success, delivering significant benefits such as reduced call volumes, increased first-time fix rates, shortened handling times, and improved customer satisfaction scores. They also boast a strong portfolio of integrations with leading CRM, FSM, and other enterprise tools, simplifying workflows and maximizing efficiency.

TechSee offers a flexible work environment, allowing employees to blend their professional and personal lives. The company provides a startup culture with autonomy and opportunities to work with different teams, learn new technologies, and build a career.

TechSee offers a range of employee benefits designed to support a healthy work-life balance and foster a positive work environment. Benefits include a fun and engaging work culture with activities such as bike rides, BBQs, in-office yoga and coffee tastings. TechSee also offers opportunities for professional growth and development through exposure to new technologies and collaboration with different teams. The company prides itself on its autonomous work environment, with a focus on empowering employees to innovate and bring their ideas to the table.

TechSee's mission is to simplify how people interact with technology by making products easy to use and troubleshoot. They aim to empower customers with the knowledge and confidence to resolve technical issues themselves by enabling service representatives and technicians to visually share expertise with customers. This vision is driven by their belief that visual communication is more effective than text-based instructions, leveraging the power of computer vision AI to bridge the gap between technical knowledge and user understanding.

TechSee fosters a dynamic and collaborative culture focused on innovation and personal growth. The company values a fast-paced environment where employees are empowered to take initiative and contribute their unique ideas. This startup culture encourages teamwork, cross-functional learning, and a balance between hard work and fun, with activities like bike rides, BBQs, and yoga sessions. The company also prioritizes work-life balance, allowing employees to blend their professional and personal lives.