The Work Index by Flexa

TalkTalk

TalkTalk is a leading UK-based telecommunications company offering broadband, TV, and home phone services.

https://www.talktalk.co.uk/
5.1

/10

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Description

TalkTalk is a leading UK provider of internet, TV and phone services, known for its focus on offering great value to customers. They pride themselves on providing fast and reliable broadband options, including Full Fibre technology for ultra-fast speeds. TalkTalk also offers flexible TV packages, allowing customers to pick and choose their favorite streaming services and content on a month-by-month basis. They are committed to customer satisfaction and have been recognized for their reliability and budget-friendly offerings.

Beyond its core services, TalkTalk is also focused on customer support and online security. They offer 24/7 support through various channels, including live chat, community forums, and phone support. They provide free online security features with all their plans and partner with Internet Matters to offer online safety resources and tools. TalkTalk is committed to being a responsible and ethical company, aiming to bring value and connectivity to as many UK homes as possible.

Flexibility

TalkTalk offers flexible and hybrid working options for employees, enabling them to tailor their work arrangements to suit their needs. The company promotes a dynamic work environment and encourages open communication about individual preferences, ensuring employees can maintain a healthy work-life balance.

Hybrid

Benefits

TalkTalk offers employees a comprehensive benefits package designed to support their well-being and career growth. These benefits include free TalkTalk broadband, subsidized meals at their Salford HQ, access to the Perks at Work platform for discounts, and flexible working options. They also provide electric car charging points at HQ, a competitive pension scheme, a non-contractual bonus based on company performance, and private healthcare for all employees. In addition, employees have access to a range of inclusive employee networks and can choose to buy up to five extra days of holiday per year.

Enhanced parental leave

Mission

TalkTalk is a UK-based telecommunications company committed to providing affordable, reliable, and fair fibre broadband and home phone services to all. Their mission is to be the UK's most recommended WiFi provider, with a focus on delivering value and customer satisfaction by simplifying connectivity and prioritizing fair pricing and transparent terms.

Data-driven

Culture

TalkTalk promotes a culture that values innovation, creativity, and collaboration. They emphasize the importance of a dynamic and fast-paced work environment where employees are encouraged to take initiative and think outside the box. The company fosters a sense of community and inclusion, with a focus on employee engagement and wellbeing. They offer flexible working arrangements, employee networks, and a range of benefits to ensure a positive and supportive workplace.

Agile and dynamic
Engaging
Fast-paced
People-first
Supportive

DE&I

TalkTalk emphasizes the importance of diversity, equity, and inclusion in creating a workplace that reflects the communities and customers they serve. They actively promote a culture where all employees feel comfortable being their authentic selves, fostering an environment of respect and inclusivity. Their commitment to diversity is demonstrated through their recognition as a Top 50 Inclusive Employer in the UK, and they offer various employee networks to support integration and belonging.

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