The Work Index by Flexa

Tala

Tala is a global financial technology company that provides accessible financial services to the underbanked in emerging markets.

7.5

/10

Transparency ranking

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Description

Tala is a leading global financial technology company that provides accessible and affordable financial services to the underbanked population in emerging markets. With its mission to unlock financial access, choice, and control for billions of underserved people around the world, Tala leverages technology and data science to offer a range of financial products, including loans, savings, and digital wallets, through its user-friendly mobile app. Tala has been recognized for its impact and innovation, earning accolades such as CNBC's Disruptor 50 list and Forbes Fintech 50 list, and has expanded its operations to reach millions of customers across Kenya, the Philippines, Mexico, and India.

Tala's unique approach to financial inclusion involves using alternative data and advanced analytics to assess creditworthiness, allowing it to serve individuals who may not have traditional credit histories. The company's focus on transparency, personalized financial advice, and customer education empowers individuals to make informed financial decisions and achieve their financial goals. Tala's commitment to financial inclusion has not only transformed the lives of millions but also contributed to the development of a more equitable and inclusive financial ecosystem in the markets it operates.

Flexibility

Tala offers employees a remote-first work environment, allowing them to live and work anywhere in the world. While they have five office locations globally, employees have the flexibility to work from home or a hybrid schedule, enabling them to prioritize their time and manage work-life balance. The company also provides unlimited PTO, flexible working hours, and encourages employees to take the time they need for personal needs and growth.

Fully flexible hours
Remote

Benefits

Tala offers a comprehensive benefits package designed to support the physical, financial, and emotional well-being of its employees. These benefits include flexible working hours and unlimited PTO, encouraging employees to prioritize their well-being. They also offer a remote-first work environment with five office locations globally for in-person collaboration, as well as opportunities for professional development through ongoing learning programs. Tala invests in its employees by providing the necessary resources for growth and success, reinforcing its belief in the potential of its people.

WFA scheme

Mission

Tala's mission is to empower the Global Majority, which represents more than 4 billion people excluded from traditional financial systems, by providing them with access to credit, payments, savings, transfers, and other financial services through its digital platform. Tala believes that by leveraging technology and data science, it can unlock the economic potential of the underbanked population and create a more just and equitable financial system for everyone.

Automation
Data-driven
Disruptor
Improving quality of life/health
Science and research driven
Social impact led
Soonicorn
Tech for good

Culture

Tala promotes a culture built on radical trust, fostering an environment of transparency and empowering employees to take ownership of their work. They value a diverse team with a global perspective, encouraging collaboration across borders and fostering a sense of community. Their six founding principles, Believe in People, Listen and Learn, Prove Potential by Any Means, Challenge Our Limits, Lead by Serving, and Own It, guide their actions and ensure an equitable employee experience, emphasizing continuous growth and development.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive
Transparent

DE&I

Tala approaches diversity, equity, and inclusion with a focus on building a culture of radical trust and equality of opportunity. Recognizing the limitations of traditional demographic reports, Tala prioritizes fostering an inclusive environment where all employees feel valued and empowered to contribute their unique perspectives. The company emphasizes actively dismantling power imbalances through its Founding Principles and by taking concrete steps like unconscious bias trainings, adopting growth rubrics that promote equitable opportunities, and proactively building a more diverse talent pipeline.

Ethnically diverse
Gender diverse

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