The Work Index by Flexa

Synchrony

Synchrony is a premier consumer financial services company offering a broad range of digitally-enabled products and solutions.

https://www.synchrony.com/
5.6

/10

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Description

Synchrony is a leading consumer financial services company dedicated to providing innovative and digitally-enabled products. They offer a comprehensive suite of financing solutions across a wide range of industries, including retail, healthcare, home, auto, and more. Their dynamic financial ecosystem connects partners and consumers, delivering seamless omnichannel experiences and the right financing options for individual needs. With over 70 million active accounts, Synchrony serves a vast customer base through strategic partnerships with national and regional retailers, merchants, and service providers.

Beyond financial services, Synchrony is committed to corporate citizenship and social responsibility. They invest heavily in community initiatives, employee volunteer programs, and their philanthropic platform, Education as an Equalizer. This initiative focuses on expanding access to higher education, skills training, and financial literacy for underserved communities. Their commitment to diversity, equity, and inclusion extends to their workforce, supplier partnerships, and broader business operations.

Flexibility

Synchrony offers a flexible work environment that prioritizes employee well-being and provides options for diverse needs. The company offers industry-leading parental leave, enhanced fertility and family planning benefits, gender-affirming benefits, and an enhanced employee assistance program with diverse well-being coaches. Additionally, Synchrony hosts a Global Diversity Experience annually, bringing employees together to foster inclusion and a sense of belonging.

Benefits

Synchrony provides a suite of benefits to support employees and their diverse needs. These benefits include an industry-leading 22-week maternity/parental leave, enhanced fertility and family planning options, gender affirming benefits, an expanded Employee Assistance Program (EAP) search criteria, and diverse well-being coaches. Synchrony also hosts a Global Diversity Experience annually, bringing together employees from across the company for conversations and relationship building. Additionally, over 9,500 employees participate in one or more of the company's eight Diversity Networks+, which help amplify diverse voices and foster a culture of inclusion.

Enhanced parental leave

Mission

Synchrony's mission is to create financial and technology solutions that empower both their customers and partners to move forward and achieve their goals. They strive to provide tailored solutions and innovative digital capabilities that cater to specific needs and deliver seamless omnichannel experiences. Their focus is on connecting partners and consumers through a dynamic financial ecosystem, offering the right financing products to the right customers in their preferred channel.

Automation
Data-driven
Disruptor
Improving quality of life/health
Social impact led

Culture

Synchrony promotes a culture that values diversity, inclusion, and citizenship. The company emphasizes equity in all aspects of its operations and is committed to creating an environment where all employees feel valued and respected. This commitment is reflected in its various initiatives, including its Global Diversity Experience, Diversity Networks+, and Education as an Equalizer program. Synchrony aims to foster a workplace where employees can be their authentic selves and contribute their unique skills and perspectives.

Agile and dynamic
Collaborative
Fast-paced
People-first
Progressive

DE&I

Synchrony prioritizes equity, diversity, inclusion, and citizenship (EDIC) across all aspects of the business, viewing it as a strategic imperative for success. They strive to create an inclusive culture that values individual differences and promotes equitable opportunities for all employees. Their efforts include building a workforce that reflects the communities they serve, fostering a culture where all employees feel valued and can be their authentic selves, and investing in education and skills training to address inequities in access. Through their EDIC North Star, Synchrony aims to drive sustainable change and create a workplace where everyone can thrive.

Ethnically diverse
Gender diverse

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