
Symbl.ai
Symbl.ai is a conversation intelligence platform that uses AI to analyze and generate insights from spoken and written conversations.
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Tell us what it's like to work at Symbl.ai!Description
Symbl.ai is a conversational intelligence platform that utilizes cutting-edge AI, specifically its proprietary LLM, Nebula, to analyze and understand human conversations. This technology transforms unstructured conversations into valuable insights, providing businesses with a deeper understanding of their customers, employees, and stakeholders. Symbl.ai’s real-time and asynchronous capabilities allow users to extract critical information such as sentiment, key topics, action items, and entities from any conversation, regardless of format (audio, video, or text).
Symbl.ai’s platform is designed to be accessible and customizable, offering a variety of APIs and pre-built UI components to integrate seamlessly with existing workflows and applications. Whether it’s optimizing sales calls, enhancing customer support, or ensuring compliance, Symbl.ai’s AI-powered solutions help businesses make informed decisions and drive growth. The company offers a range of features including transcription, summarization, sentiment analysis, question detection, and call scoring, all powered by Nebula.
Flexibility
Symbl.ai is a remote-first company with a global workforce, allowing employees to work from anywhere. They offer a flexible work environment and flexible working hours, prioritizing work-life balance and catering to individual needs. Their culture embraces flexibility and collaboration, fostering a global team spirit despite being distributed across different locations.
Benefits
Symbl.ai offers a range of employee benefits designed to foster a positive and supportive work environment. These benefits include the flexibility of working remotely from anywhere in the world, participation in Employee Stock Ownership Plans (ESOPs), a flexible work schedule, and opportunities for continuous learning and development through training programs and workshops. Additionally, they have built a culture of inclusion and learning with team-driven celebrations and employee resource groups for personal and professional growth.
Mission
Symbl.ai's mission is to elevate the quality of human life through every conversation by accelerating the growth of machines' ability to understand human conversations better than humans. They achieve this by building understanding and generative AI that comprehends human conversations, enabling machines to assist and automate communications in real-time. This transformative technology allows businesses to analyze multi-modal unstructured data at scale, making more informed decisions and driving growth.
Culture
Symbl.ai promotes a culture of innovation, collaboration, and continuous learning. They are a remote-first company with a global workforce, emphasizing flexibility and work-life balance. The company values empathy, curiosity, and self-awareness, encouraging their employees to constantly question and improve themselves and their work. They offer various benefits like ESOPs, flexible work environments, and development programs, fostering a culture of inclusion and growth.
DE&I
Symbl.ai emphasizes a culture of inclusion and learning, fostering a global workforce with remote-first operations. They value diversity, equity, and inclusion by promoting flexible work environments, offering competitive compensation and benefits, and actively seeking to hire diverse candidates. Their commitment to employee development and growth is evident through training programs and employee resource groups, creating an inclusive environment where everyone can contribute and thrive.
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