Syllable
Syllable is a healthcare AI company that automates patient communications and transactions to improve patient access and reduce staff burden.
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Description
Syllable is a healthcare AI company that focuses on automating communication between patients and health systems. They offer a suite of products, most notably their "Patient Assistant," which utilizes AI and NLP to understand patient needs and route them efficiently. Patient Assistant is available 24/7 and can handle a variety of tasks such as scheduling appointments, refilling prescriptions, and answering FAQs. This automation allows for a more streamlined patient experience while also freeing up staff to handle more complex cases.
Syllable's products have been adopted by leading health systems across the US, including MemorialCare, Virtua Health, and Houston Methodist. They've consistently demonstrated success in reducing call volume, wait times, and staff burden, while simultaneously improving patient satisfaction and engagement. Syllable's commitment to innovation and their focus on improving patient access to care positions them as a key player in the future of healthcare technology.
Flexibility
Syllable offers a hybrid work model, with employees working across 17 states. While the headquarters is in Mountain View, CA, their team is spread out geographically, allowing for flexibility in location. Specific details about the extent of remote work options for each role are not provided in the available content.
Benefits
Syllable provides a comprehensive benefits package that includes dental, vision, and mental health coverage, as well as 401k matching and paid time off.
Mission
Syllable is an AI-powered healthcare services company that aims to revolutionize patient access to care by automating communications and providing self-service options for appointment scheduling, prescription refills, and other common tasks. Their mission is to empower patients with seamless and convenient interactions, reducing call center workloads for healthcare systems and allowing staff to focus on more complex patient needs.
Culture
Syllable fosters a culture of collaboration and innovation, where teams work closely together to develop unique solutions for health systems. The company emphasizes teamwork, valuing the contributions of individuals across different roles and experience levels. They are passionate about modernizing healthcare and making it more accessible, which drives a sense of purpose and impact among their employees.
DE&I
Syllable prioritizes diversity, equity, and inclusion in its mission to revolutionize healthcare communication. Their hybrid team spans across 17 states, fostering a diverse and inclusive work environment. The company highlights the importance of teamwork and innovation, with employees emphasizing the collaborative nature of their work and the value they place on diverse perspectives. Syllable's commitment to DEI is evident through their diverse leadership team, representation in their case studies, and the emphasis on creating an inclusive culture where all voices are valued.