Sykes Cottages Ltd

Sykes Cottages is the UK’s leading holiday cottage and self-catering accommodation booking company, boasting over 30 years of experience in providing exceptional travel experiences. With a vast portfolio of over 20,000 unique properties across England, Scotland, Wales, Ireland and the Channel Islands, Sykes offers an unparalleled selection of cottages, lodges, apartments and glamping destinations to suit every taste and budget. The company is renowned for its commitment to customer satisfaction, providing 24/7 “On Holiday” support to ensure peace of mind for every guest.

Sykes Cottages has a strong track record of growth and innovation, consistently winning awards and recognition for its dedication to delivering exceptional customer service and high-quality holiday accommodation. The company has also achieved B Corp certification, demonstrating its commitment to making a positive social and environmental impact. With a focus on sustainability, accessibility, and responsible tourism, Sykes Cottages is dedicated to creating lasting memories for its guests while preserving the beauty and integrity of the UK's diverse landscapes.

Sykes Cottages provides flexible working options, allowing employees to tailor their work schedules to fit their individual needs. This can include flexible start and finish times, the ability to work from home, and the option to take breaks throughout the day. This creates a work environment where employees can achieve a healthy work-life balance and enjoy their jobs.

Sykes Holiday Cottages offers a range of employee benefits, including a bonus scheme, a discount on their holiday cottages, healthy snacks, and paid volunteer days. They also prioritize health and wellbeing with a focus on learning and development opportunities.

Sykes Holiday Cottages is a UK-based holiday let agency that aims to connect customers with holiday homes to create memorable experiences through exceptional service. The company's mission extends beyond simply facilitating bookings; they are committed to making a positive social and environmental impact, striving to create a cleaner, greener, and fairer future for all by introducing new ways of working that make a positive social and environmental impact. They are committed to sustainability and social responsibility, evidenced by their B Corp certification and various initiatives focused on reducing their carbon footprint, supporting disadvantaged families, and encouraging employee volunteering.

Sykes Cottages promotes a culture of customer-centricity, innovation, and collaboration. The company prioritizes delivering exceptional customer experiences through its intuitive website, 24/7 support, and diverse property portfolio. Sykes Cottages fosters a culture of continuous improvement by embracing new technologies, seeking feedback from both customers and owners, and empowering its employees to think creatively and make decisions that benefit all stakeholders. A collaborative spirit permeates the company, evident in the cross-functional teams and open communication channels that encourage sharing knowledge and expertise to achieve shared goals.

Sykes Cottages takes a proactive approach to diversity, equity and inclusion, believing in creating a welcoming and accessible environment for everyone. They actively promote equal opportunities and representation across their workforce and customer base. They strive to ensure their marketing and product offerings are inclusive and cater to diverse needs and preferences. Sykes Cottages aims to be a role model for responsible and ethical tourism, championing a positive impact within the communities they serve.