Sycurio

Sycurio is a leading provider of payment security and customer experience (CX) solutions, specializing in PCI DSS compliance. They offer a range of products and services that simplify how organizations manage data protection, regulatory compliance, and payment security across various channels, including phone, email, SMS, chat, and social media. Sycurio's innovative solutions help businesses safeguard customer interactions, enhance payment experiences, and improve agent productivity, leading to increased customer trust and loyalty.

Founded in 2009 as Semafone, Sycurio has a history of innovation, pioneering technologies that revolutionized how call and contact centers enable compliant and secure telephone payments. They have continuously developed and expanded their product portfolio to meet the evolving needs of the industry, transitioning from on-premises solutions to cloud-based platforms, and embracing the digital-first world with omnichannel payment solutions. With a strong focus on security and customer experience, Sycurio has become a trusted partner for businesses worldwide, helping them achieve PCI DSS compliance and deliver exceptional customer experiences.

Sycurio offers flexible working arrangements, including fully remote and hybrid options. Their UK headquarters in Guildford is open for employees to use at their leisure, but new joiners are provided with the necessary equipment to work safely from home. The company has adopted a fully remote working model following the COVID-19 pandemic.

Sycurio offers employees a comprehensive benefits package that includes generous time off benefits, flexible working arrangements, and regular virtual team get-togethers. Their UK head office in Guildford remains open for employee use, but all new joiners are provided with the necessary equipment to work safely from home. Sycurio also hosts virtual events covering business updates, social gatherings, and award ceremonies every quarter.

Sycurio is a leading provider of payment security and compliance solutions that help businesses put payment CX and security at the heart of everything they do. Their innovative payment solutions and services help organizations transform CX and simplify how they manage regulatory compliance and payment security. Sycurio enables them to safeguard every customer interaction in every channel, delivering standout experiences that build consumer trust and loyalty.

Sycurio promotes a culture centered around "Protect. People. Passion." This means they prioritize the safety and well-being of their employees, customers, and partners through innovation, empowering their diverse team to create a culture of trust and fostering a shared passion for delivering frictionless customer experiences. This commitment to integrity and a focus on positive customer engagement is reflected in their company values, recruitment practices, and dedication to building a forward-looking, inclusive organization.

Sycurio champions a diverse and inclusive workplace, actively seeking to create an environment where everyone feels valued, respected, and empowered. They recognize diversity as a key strength, promoting inclusion and equity throughout their global team. Rather than a mere initiative, diversity and inclusion are woven into their company culture, with employees from all backgrounds and experiences contributing to the company's success.