The Work Index by Flexa

swivl

Swivl is a leading conversational AI and automation platform that helps self storage operators automate customer interactions and streamline their business operations.

https://www.tryswivl.com/
4.6

/10

Transparency ranking

Work at swivl?

Tell us what we're missing about working at swivl so we can make the job search more transparent for everyone.

Tell us what it's like to work at swivl!

Description

Swivl is a leading conversational AI and automation platform specifically designed for the self-storage industry. They offer a suite of solutions that help operators automate customer interactions, improve operational efficiency, and boost revenue. Swivl's AI-powered chatbots and digital assistants handle inquiries, manage reservations, provide customer support, and even offer inventory recommendations, all 24/7, freeing up human staff to focus on more complex tasks.

Swivl's platform integrates seamlessly with popular Facility Management Software (FMS) systems, ensuring a smooth workflow and providing access to real-time data. Their commitment to customer-centric automation has earned them recognition from industry leaders, including KO Storage, StorageMart, and Devon Self Storage, who have praised their technology for its efficiency, scalability, and ability to elevate the customer experience.

Mission

swivl is a self-storage automation platform dedicated to streamlining operations and enhancing customer experiences through the power of artificial intelligence. They aim to make self-storage facilities accessible and efficient 24/7, automating conversations with potential and current tenants to minimize costs, maximize revenue, and create a seamless, personalized experience for all customers.

Automation
Data-driven
Disruptor

Culture

Swivl promotes a culture of innovation and customer-centricity, emphasizing the use of technology to streamline operations and enhance the customer experience. They encourage a data-driven approach to decision making, focusing on efficiency and providing a seamless digital and physical experience for customers. This is demonstrated through their focus on AI-powered chatbots and integrations with industry-specific tools, as well as their emphasis on collaboration with other companies and providing valuable resources to operators.

Similar companies. But verified.

Empolyee verified