Sway (formerly Returnmates)

Sway, formerly known as Returnmates, is a technology and logistics company focused on revolutionizing the post-purchase shipping and returns experience. They offer a white-glove delivery and returns service that is both convenient and cost-effective for both brands and customers. Their services include same-day and next-day deliveries, as well as easy, label-less returns pickups directly from the customer's doorstep. By providing a seamless and hassle-free experience, Sway aims to increase customer loyalty, drive repeat purchases, and reduce overall shipping costs for their brand partners.

Sway's unique approach to logistics has proven successful, with their Fortune 500 brand partners experiencing a 20% increase in spending from customers who utilize their service. This has led to a broader mission for the company, which now aims to transform the relationship between shoppers and brands by offering a multi-directional platform that handles both deliveries and returns. With a growing team and plans to expand to new cities in 2024, Sway is poised to become a major player in the evolving world of e-commerce logistics.

Sway does not discuss job flexibility or work-from-home options on their website or in the job posting. NONE

Sway aims to transform the relationship between shoppers and brands by creating a multi-directional technology and logistics platform centered on customer experience. They offer a suite of services including same-day and next-day deliveries, convenient doorstep returns, and seamless exchanges, all at a cost less than traditional ground shipping. By removing friction from the shopping experience, Sway empowers brands to increase revenue, reduce freight costs, and build stronger customer loyalty.

Sway fosters a customer-centric culture that prioritizes convenience and a positive shopping experience. They strive to create a seamless and magical experience for shoppers, offering a multi-directional logistics platform that simplifies both deliveries and returns. The company values innovation and technology to improve efficiency and create a sustainable model for the future of shipping and returns.