
Surf Internet
Surf Internet is a fiber-optic and wireless internet provider serving homes and businesses in the Great Lakes region.
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Surf Internet is a fiber-optic and wireless internet provider serving the Great Lakes Region. Founded in 2001, the company has a commitment to providing high-speed, reliable internet service to its customers. Their mission is to transform the future of the region by building an unparalleled network and offering world-class customer service. Their values include reliability, integrity, innovation, and illumination. Surf Internet offers a range of residential and business internet plans, including Gigabit Fiber speeds, and utilizes eero's cutting-edge WiFi 6 and 7 technology to ensure fast and reliable connectivity throughout the home.
Surf Internet prides itself on its customer service, with an NPS ranking of 68 as of 03/20/2024, which is significantly higher than the industry average of 6. They also offer a variety of support resources, including a comprehensive help center, online speed test tools, and a dedicated customer care team. Surf Internet is dedicated to expanding broadband access and closing the digital divide within the Great Lakes Region, and their ongoing construction projects continue to bring high-speed internet to new communities.
Benefits
Surf Internet does not provide information about employee benefits on their website. NONE
Mission
Surf Internet is a telecommunications company committed to transforming the future of the Great Lakes Region by providing high-speed, reliable fiber internet service. They believe in the power of connectivity as a great equalizer, enabling economic and educational growth in the communities they serve. Their mission is to build an unparalleled network and provide world-class customer service, reflecting their core values of reliability, integrity, innovation, and illumination.
Culture
Surf Internet cultivates a culture centered on innovation, integrity, and a commitment to serving their communities. They prioritize creating a positive work environment where employees feel valued and empowered to contribute to their ambitious goals. Their dedication to reliability and customer service reflects their belief in building strong relationships with both customers and employees, fostering a sense of purpose and belonging within the company.
DE&I
Surf Internet's approach to diversity, equity, and inclusion is rooted in their belief that high-speed, reliable internet service is the great equalizer. They strive to build a diverse and inclusive workforce that reflects the communities they serve, ensuring everyone has access to opportunity and equitable access to technology. Their mission is to create a welcoming and supportive environment for all employees, valuing individual contributions and promoting a culture of respect and belonging. They actively seek to recruit and retain a diverse workforce, provide equitable opportunities for advancement, and foster a culture where everyone feels heard, valued, and empowered to contribute.
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