Superorder

Superorder is a restaurant management software company that helps restaurants leverage customer feedback to increase revenue and meaningfully engage with customers. They offer a suite of products that include AI-powered review management, direct order surveys, operations management, and financial management. Superorder is trusted by thousands of restaurants and boasts a 7x customer retention rate, processing over 3 million annual reviews and $10 billion+ in annual client GMV.

Superorder is headquartered in New York City, but their remote team of 70+ employees are spread across the globe. They are committed to customer obsession and building software that helps restaurants increase profitability and revenue. They are backed by some of the best investors in the world and have recently raised a $10 million Series A funding round.

Superorder is a fully remote company with a global team, offering employees the flexibility to work from anywhere. They provide unlimited paid time off, the option for medical, dental, and vision coverage, and a 401k plan. This allows employees to prioritize their personal needs and create a healthy work-life balance.

Superorder offers employees a comprehensive benefits package that includes unlimited PTO, 401k, and medical, dental, and vision coverage options. They also provide unlimited coaching by executive coaches from Matt Mochary’s team, a work-from-anywhere policy, and unlimited snacks, coffee, and tea. Additionally, they emphasize opportunities for career growth and development, fostering a supportive and collaborative work environment.

Superorder is a software company dedicated to helping restaurants increase, protect, and manage revenue by building tools to enhance their online presence, streamlining their delivery and takeout operations, and automating their marketing and financial management.

Superorder fosters a fast-paced, high-trust, and collaborative work environment where employees are encouraged to be driven, dedicated, and customer-obsessed. They prioritize a culture of ownership, adaptability, and frugality, embracing diverse viewpoints and encouraging contrarian thinking. While the company is headquartered in New York City, its team members are located all over the globe, emphasizing a flexible and remote-friendly work model.

Superorder is committed to fostering a diverse and inclusive workplace that values the unique perspectives and experiences of its team members. The company's remote-first structure allows for geographic and cultural diversity, while its core values emphasize frugality, adaptability, and ownership mentality, creating a collaborative environment where everyone feels empowered to contribute. Superorder actively seeks diverse candidates for open positions and supports employee development through coaching, professional opportunities, and a welcoming, fun work environment.