Superchat

Superchat is a messaging software company that provides a platform to manage and automate communications with customers across multiple channels, such as WhatsApp, Facebook, Instagram, and Telegram. They offer a suite of features that include a unified inbox, WhatsApp newsletters, automation tools, AI chatbots, and integrations with over 6,000 popular apps. Their vision is to make communication with businesses as effortless as talking to a friend, streamlining communication and building more authentic customer relationships.

Superchat focuses on providing solutions for small and medium-sized enterprises (SMEs), acknowledging that existing solutions are often tailored to larger companies. They provide comprehensive features and flexible pricing plans, offering a free version and various paid plans based on the company's size and needs. Their commitment to user-friendly design and customer support ensures a smooth onboarding experience and ongoing assistance for users.

Superchat employees enjoy a competitive salary and company stock options, as well as a generous benefits package. They can participate in monthly team events, have access to a €500 training budget, and enjoy 26 vacation days plus two days off for Christmas and New Year's Eve. Superchat also provides employees with the best working equipment, including Apple MacBooks and monitors, and offers additional benefits such as a BVG ticket or Urban Sports Club membership.

Superchat's mission is to revolutionize business communication by making it as effortless and intuitive as a conversation with a friend. They aim to provide businesses with the tools they need to build authentic customer relationships and achieve sustainable growth through a unified messaging platform that integrates popular services like WhatsApp, Facebook Messenger, Instagram, and more. This allows companies to streamline communication, increase efficiency, and ultimately, deliver a superior customer experience.

Superchat promotes a fast-paced, innovative culture that values collaboration and a shared passion for redefining communication. They encourage their team to embrace risks and be proactive in driving change, while maintaining a fun and relaxed work environment. They foster a culture of continuous improvement and are dedicated to solving customer needs with meticulous attention to detail.

Superchat emphasizes a diverse and inclusive workplace culture, recognizing the importance of different perspectives and backgrounds for innovation and success. They strive to create a welcoming and equitable environment for all employees, regardless of gender, ethnicity, sexual orientation, or any other personal characteristics. Superchat celebrates the unique skills and experiences each individual brings to the team, promoting a collaborative and supportive atmosphere that fosters individual growth and collective achievement.