The Work Index by Flexa

Subway

Subway is a global quick service restaurant franchise serving customizable sandwiches, wraps, salads, and bowls.

https://www.subway.com/en-us
4.7

/10

Transparency ranking

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Description

Subway is one of the world's largest quick service restaurant brands, serving freshly made-to-order sandwiches, wraps, salads, and bowls to millions of guests daily across more than 100 countries. Their network of franchisees, consisting of thousands of dedicated entrepreneurs and small business owners, operate nearly 37,000 restaurants worldwide, committed to providing the best possible customer experience in their local communities. Subway's history dates back to 1965, when a handshake and $1,000 investment led to the opening of their first submarine sandwich shop in Bridgeport, Connecticut.

The company has a strong focus on innovation, constantly evolving their menu with new items and flavors while maintaining their core values of quality, freshness, and affordability. Their transformation journey includes an emphasis on better food and a better guest experience, with new improved ingredients and craveable menu items complementing their traditional favorites. Subway is also committed to sustainability, promoting well-being, and giving back to the community through the Subway Cares Foundation.

Mission

Subway's mission is to serve freshly made, convenient, and affordable food to millions of guests across the globe. They strive to be the better choice when it comes to freshly made, customizable sandwiches, wraps, and salads, while continuously evolving their menu and service to deliver a positive guest experience. This includes offering better-for-you options and partnering with their franchisees to support local communities.

Environmental impact driven
Social impact led
Sustainability

Culture

Subway promotes a culture of innovation, empowerment, and accountability. They encourage employees to be bold and take risks, while emphasizing the importance of learning from failures and striving for excellence. They value diversity and inclusion, fostering a welcoming environment through office-wide activities and Employee Resource Groups. The company emphasizes having fun as a key ingredient in their success, believing that a positive and engaged workforce leads to better results.

People-first

DE&I

Subway values diversity and inclusion, fostering a welcoming environment for employees. They empower employees, encourage bold thinking, and hold themselves accountable for taking risks and striving for excellence. They value diversity and inclusion by bringing employees together during office-wide activities and celebrating diverse interests with Employee Resource Groups.

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