The Work Index by Flexa

StubHub

StubHub is the world's leading online marketplace for buying and selling tickets to live events.

https://www.stubhub.com/
4.5

/10

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Description

StubHub is a global online marketplace for buying and selling tickets to live events, including concerts, sports games, theater performances, and festivals. The company provides a platform for both buyers and sellers, allowing fans to find tickets to events that may be sold out or difficult to obtain through traditional means. StubHub is known for its FanProtect Guarantee, which offers buyers a refund or replacement tickets if their event is canceled or if they receive invalid tickets. The company also provides a range of tools and features to help buyers and sellers navigate the ticketing process, such as price alerts, mobile ticketing, and a customer service team.

StubHub, now combined with viagogo, boasts a presence in over 90 countries around the world, and its vast selection of tickets and convenient user experience have made it a leading destination for event-goers seeking to secure their seats. The company has a strong commitment to customer satisfaction and its FanProtect Guarantee has helped to build trust among buyers and sellers. StubHub also has a robust affiliate program that allows partners to earn a commission on sales generated through their websites and mobile apps.

Flexibility

StubHub offers a variety of flexible work arrangements, although specific details are not provided in the available job posting. The company is actively seeking candidates who are driven, courageous, inventive, diverse, and live the StubHub brand, suggesting that they value a diverse and flexible workforce. This indicates that they are likely open to discussions about flexible work arrangements like remote work, flexible hours, or hybrid models.

Benefits

StubHub offers a comprehensive benefits package to employees, including health insurance, dental and vision coverage, life insurance, short-term and long-term disability, paid time off, and a 401(k) plan. They also provide a variety of other benefits such as tuition reimbursement, employee assistance programs, and discounts on tickets to live events.

Mission

StubHub's mission is to connect fans with the live events they love, offering a global marketplace for buying and selling tickets to concerts, sports games, theater productions, and festivals. They strive to provide a safe and secure platform with their FanProtect Guarantee, ensuring buyers receive valid tickets or their money back. StubHub also aims to simplify the process of buying and selling tickets, offering a convenient user experience across their desktop and mobile platforms. Beyond simply facilitating transactions, StubHub strives to enhance the overall fan experience through personalized recommendations, loyalty perks, and surprise seat upgrades.

Disruptor

Culture

StubHub promotes a culture centered on connecting fans with live experiences. They emphasize a passion for events and a dedication to providing exceptional customer service. The company values innovation, diversity, and a driven attitude, fostering a collaborative and inclusive environment where employees feel empowered to contribute to the company's mission of bringing joy to fans through live events.

Collaborative

DE&I

StubHub believes in connecting people with the joy of live experiences and that includes building a diverse and inclusive workforce. They actively seek out candidates who are driven, courageous, inventive, and diverse, reflecting the StubHub brand. They are committed to fostering an environment where everyone feels welcome, respected, and valued. Their efforts extend beyond their internal team, with the StubHub Foundation dedicating millions of dollars to supporting over 50 non-profit organizations globally, ensuring accessibility to live events for all.

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