Stonly

Stonly is a customer service automation platform that uses interactive guides, AI and process automation to resolve customer issues faster and better. They offer solutions for both customer self-service and support agent knowledge, with features such as interactive guides, knowledge bases, AI Answers, checklists, contact forms, guided tours, and surveys. Their platform integrates with popular help desk tools like Zendesk and Salesforce.

Stonly was founded by people who love learning and were struggling to find structured and digestible educational content. Their mission is to make it possible for everyone to learn new skills thanks to easy-to-follow instructions from experts. They have a global team with offices in Krakow, New York and Paris, and their company values include ownership, ethics, transparency, pride, no politics, and care.

Stonly offers a global work environment with offices in Krakow, New York, and Paris, indicating that employees may have opportunities for relocation or flexible work arrangements within those locations. The company's emphasis on knowledge sharing and its global vision suggests a possibility for remote work or flexible schedules, though the company website does not explicitly mention specific policies regarding remote work or work-from-home arrangements.

Stonly offers a comprehensive benefits package that focuses on employee well-being and career growth. Benefits include health insurance, paid time off, and opportunities for professional development. Their open culture and focus on employee development create a supportive and encouraging work environment. The company values knowledge sharing and has offices in Krakow, New York, and Paris, offering employees a global experience.

Stonly is a company that provides a knowledge management platform designed to improve customer service experiences. Stonly's mission is to empower businesses to share knowledge more effectively by enabling them to create interactive, step-by-step guides that can be embedded anywhere. They aim to help businesses resolve customer issues faster and better by connecting people with the right knowledge when and where they need it. Their approach emphasizes a proactive and personalized approach to customer service, helping both agents and customers find the information they need to succeed.

Stonly fosters a global, open, and ambitious culture, prioritizing ownership, ethics, transparency, and care. They believe in knowledge sharing and building a team that reflects their worldwide vision, with offices in Krakow, New York, and Paris. They emphasize professional development for all team members, creating a supportive environment where collaboration and mutual respect are paramount.

Stonly is committed to building a diverse, equitable, and inclusive workplace, believing that a global team is essential to achieve its mission of making knowledge sharing accessible to everyone. They strive to create a culture where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. Their values of ownership, ethics, transparency, pride, and care guide their interactions with all team members, fostering an environment free from politics and welcoming of diverse backgrounds and experiences.