Startek

Startek is a global customer experience (CX) solutions provider, with 38,000 associates in 12 countries, delivering multilingual services in over 40 languages. Their mission is to effectively combine people, technology, and data to deliver customer experience excellence for leading brands, creating value for their customers, opportunity for their people, and profitable growth for their shareholders. Startek specializes in digital customer experience and call center services across voice and digital channels. They offer a wide range of solutions including CX services, CX strategy, contact center technology, agent experience and effectiveness, intelligent automation and self service, and insights and analytics.

Startek is committed to being a force for good and promoting diversity, equity, and inclusion. They have a 50:50 gender ratio across their global business and have been recognized for their inclusive culture by organizations such as Comparably and Great Place to Work Institute. Startek is a recognized leader in work from home services, leveraging technology to create a hybrid work environment that provides flexibility for their associates and ensures secure operations for their clients. Their commitment to innovation and technology is evident in their development and implementation of solutions such as Startek Agent AI, Startek Cloud, and Startek LISA.

Startek offers a variety of work arrangements, including both on-site and work-from-home options. The company's proprietary Startek Cloud platform enables associates to work securely from anywhere and on any device, and the company is committed to providing a flexible work environment. This flexibility allows Startek to attract a wider pool of talent, reduce agent attrition, and improve business continuity.

Startek's mission is to combine people, technology, and data to deliver customer experience excellence for leading brands, creating value for their clients, opportunity for their employees, and profitable growth for their shareholders.

Startek promotes a culture of diversity, equity and inclusion, fostering a sense of belonging and opportunity for all employees. They champion innovation, teamwork, and responsibility, recognizing and rewarding employee contributions while emphasizing customer delight and building strong, long-term relationships with clients.

Startek champions diversity, equity, and inclusion, believing that diverse teams create better outcomes. They are proud to have a 50:50 gender ratio across their global business but strive to promote diversity across all levels of their organization. Their commitment to DEI is reflected in their numerous awards, including being recognized as one of the Best Companies for Diversity by Comparably and named among India's Best Workplaces in Diversity, Equity & Inclusion by Great Place to Work Institute. They are also actively involved in programs and initiatives designed to give back to society and improve the local environment.