The Work Index by Flexa

Starling Bank

Starling Bank is a digital-first bank committed to sustainable banking practices and providing customers with a fairer and more convenient banking experience.

https://www.starlingbank.com/
6.0

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Description

Starling Bank is a British digital bank founded in 2014 by Anne Boden, making it the first digital-only bank in the UK. The bank prides itself on its innovative and user-friendly mobile app, offering a range of features for both personal and business accounts. Starling has grown rapidly, exceeding four million accounts and opening offices in London, Cardiff, Southampton, and Manchester. The bank has also established a strong reputation for responsible banking, with a focus on sustainability, ethical practices, and promoting gender equality.

Starling Bank is committed to providing fair and transparent services to its customers, exemplified by its no-fee policy for spending abroad and its clear communication about fees and charges. It is also a strong advocate for financial literacy and has launched several campaigns, including #MakeMoneyEqual, aimed at challenging financial stereotypes and promoting financial inclusion. Through partnerships with organizations like the National Trust and Trillion Trees, Starling demonstrates its commitment to social and environmental responsibility, making it a standout player in the banking industry.

Flexibility

Starling Bank offers flexibility in its work environment. The company embraces flexible working practices, recognizing that it works best for its people. While specific details about the types of flexibility offered (e.g., remote work, flexible hours) are not provided in the available content, the company emphasizes a commitment to creating a fair, open, and safe working environment with compassion and inclusion at its core. This suggests a supportive approach to employee needs and a willingness to accommodate individual preferences.

Benefits

Starling Bank offers a range of employee benefits, including a competitive salary, a Living Wage commitment, paid volunteering leave (16 hours per year), flexible working options, and a focus on creating a fair, open, and safe work environment. They are also committed to diversity and inclusion, with initiatives that champion LGBTQ+, race and ethnicity, mental health, and disability equality.

Mission

Starling Bank's mission is to revolutionize banking by offering a faster, fairer, and more transparent alternative to traditional banks. Driven by technology, they aim to empower customers with user-friendly mobile apps that provide easy access to their finances and facilitate efficient spending, saving, and management of their money. Starling Bank prioritizes a sustainable future, operating as a branchless, paperless bank that utilizes recycled materials and renewable energy, and actively promotes ethical and responsible practices both internally and externally.

Animal focused
Automation
Data-driven
Disruptor
Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability
Tech for good

Culture

Starling Bank promotes a culture of transparency, fairness, and inclusion, prioritizing customer needs and ethical business practices. They are committed to a respectful and supportive workplace where employees feel safe to express concerns and receive a living wage. Starling encourages innovation, experimentation, and risk-taking, while fostering a diverse and inclusive environment that celebrates different perspectives and backgrounds.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
Meritocratic
People-first
Progressive
Supportive
Transparent

DE&I

Starling Bank is committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. They actively promote gender equality, are signatories to the Women in Finance Charter, and partner with Women in Tech to attract more women into engineering roles. They are also signatories to the ‘If Not Now, When?’ campaign for Black inclusion and run an employee-led Diversity & Inclusion forum. Starling is a Disability Confident employer and a member of Neurodiversity in Business, ensuring accessibility and inclusivity for neurodivergent individuals.

Gender diverse

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