Soprano Design

Soprano Design is a global leader in enterprise communication solutions, specializing in Communication Platform as a Service (CPaaS). Founded in 1994 and headquartered in North Sydney, Australia, the company boasts over 28 years of experience and serves over 4,500 clients worldwide. Their flagship product, Soprano Connect, offers a comprehensive platform for businesses and government organizations to manage communication channels like SMS, voice, email, and conversational AI, creating a seamless and secure omni-channel experience.

Soprano Design prioritizes innovation and customer experience, continuously investing in new technologies like artificial intelligence (AI) and Rich Communication Services (RCS). They focus on delivering trusted mobile interactions, enabling their customers to engage with their audiences effectively and efficiently, across all touchpoints. Their commitment to security and compliance is evident in their numerous certifications and robust fraud detection and prevention features.

Soprano Design offers flexible working arrangements, allowing employees to tailor their work schedules and locations to fit their needs. They promote a work-life balance and provide benefits such as lifestyle leave and health insurance, all of which contribute to a more flexible and fulfilling work experience.

Soprano Design offers a comprehensive benefits package designed to support and motivate its employees, including competitive salaries, a global presence, training and development opportunities, an inclusive environment, employee referral bonuses, flexible working arrangements, reward and recognition programs, a robust onboarding process, lifestyle leave, health insurance and accessibility to benefits according to location.

Soprano Design is a global communications platform-as-a-service (CPaaS) leader dedicated to empowering businesses and governments to unleash their communication potential. Their mission is to help organizations create positive emotional experiences for customers and citizens by designing and delivering trusted and engaging mobile interactions through their award-winning cloud-based communication platform. They offer a full range of communication channels, including SMS, RCS, WhatsApp, email, voice, and conversational AI, and their platform is designed to be secure, scalable, and compliant with global regulations.

Soprano Design promotes a culture of innovation, growth, and inclusion. They value problem-solving, continuous learning, and a collaborative approach to delivering the best communication experiences for their clients. Their commitment to diversity and global presence encourages employees to share their unique perspectives and contribute to a positive and supportive work environment.

Soprano Design values diversity, equity, and inclusion as core to their success, aiming to create a workplace that welcomes and embraces people from all backgrounds. They promote an inclusive environment where everyone feels valued, respected, and empowered to contribute their unique talents and perspectives. This commitment is reflected in their values of "Including," which emphasizes treating everyone as "super 'human'" and valuing their opinions, and "Growing," which encourages an open mind and embracing diverse perspectives for growth.