
Solace
Solace is a healthcare advocacy platform connecting patients with experienced medical professionals to navigate the US healthcare system.
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Tell us what it's like to work at Solace!Description
Solace is a healthcare advocacy platform that connects patients and their families with experienced medical professionals who can navigate the complexities of the U.S. healthcare system. These advocates, including doctors, nurses, and other healthcare professionals, provide personalized support, manage appointments, handle paperwork, and ensure smooth transitions between different care settings. They act as a dedicated ally, helping patients understand their diagnoses, make informed decisions, and access the best possible care.
Solace distinguishes itself by offering full Medicare coverage for its services, making it accessible to a large portion of the American population. They also prioritize patient satisfaction, offering free consultations and a guarantee that they will address any concerns with their advocate's performance. With a focus on patient empowerment, Solace aims to improve healthcare outcomes and restore trust in the healthcare system by simplifying complex processes and ensuring patients are heard and understood.
Flexibility
Solace is a fully-remote company, so employees are able to work from anywhere. They have an anti-meeting culture and emphasize asynchronous work, allowing for flexibility in scheduling. Feedback is valued and is provided frequently, ensuring that every team member feels heard and is able to contribute their best work.
Benefits
Solace offers a remote work environment and prioritizes a culture of feedback and collaboration. Employees have the opportunity to make a significant impact on the company's mission to empower patients and improve healthcare outcomes. Solace's integrated payment system allows employees to connect their bank account securely and receive deposits for their full rate.
Mission
Solace's mission is to empower patients, improve health outcomes, and restore the promise of the U.S. healthcare system by providing easy access to patient advocates who can navigate complex healthcare challenges. They believe that everyone deserves the power to make their own decisions about their health, especially when it comes to their well-being. Solace strives to create a better healthcare experience for patients by connecting them with experienced advocates who can help them navigate the system, understand treatment options, and ensure their voices are heard.
Culture
Solace promotes a culture focused on collaborative action, prioritizing human dignity and outcome-driven results over profit. They foster a supportive and welcoming environment for both employees and patients, encouraging open communication, feedback, and a bias towards action. Their anti-meeting culture emphasizes efficient communication and allows team members to focus on accomplishing goals, while their fully-remote work structure values individual contributions and flexible work arrangements.
DE&I
Solace is committed to building a diverse and inclusive team, recognizing that the expertise and perspectives of individuals from diverse backgrounds are crucial to achieving its mission of improving healthcare outcomes. The company's website emphasizes the importance of "human dignity" and its anti-meeting culture encourages open and collaborative communication, fostering a welcoming and supportive environment for all employees. Solace also actively seeks to recruit a diverse range of professionals, showcasing its commitment to building a team that reflects the communities it serves.
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