SMS Assist, L.L.C.

Lessen is a tech-enabled property services provider specializing in streamlining property repairs and maintenance, capital projects, and turnovers for both commercial and residential real estate portfolios. They operate across the United States with a network of over 30,000 qualified vendors and leverage their proprietary technology platform, One by Lessen, to manage work orders, optimize processes, and control costs. Lessen prides itself on delivering best-in-class solutions that accelerate asset delivery to market, keep businesses running smoothly, and enhance the occupant experience.

The company is known for its innovative approach to property management, including their AI-powered tool, Lessen Copilot, which provides 24/7 personalized support for work order processing and issue resolution. They also offer a centralized procurement marketplace, Lessen Marketplace, that allows vendors and clients to access discounted materials and services, as well as financial products like insurance and financing. Lessen has been recognized for its rapid growth, earning the #1 spot in the software category on the 2024 Inc. 5000 list of fastest-growing private companies in America.

Lessen offers various opportunities for work flexibility, including remote work and internal career advancement. Their employee volunteer program provides paid time off for giving back to the community, and they invest in their leaders through management and accelerated leadership training programs. Additionally, they offer a comprehensive benefits package, including paid parental leave, pet insurance, and on-demand counseling services. The company prioritizes employee well-being with classes on meditation, yoga, and healthy cooking, creating a supportive and balanced work environment.

Lessen offers a comprehensive package of employee benefits designed to support the well-being of their employees and their families. These benefits include paid parental leave, pre-tax commuter options, on-demand counseling services, pet insurance, and a variety of wellness programs like meditation, yoga, and nutritious cooking classes. The company also has a management and accelerated leadership training program to help employees develop their careers and a strong employee volunteer program with corporate donations to give back to the community.

Lessen is a tech-enabled company focused on making caring for and improving real estate properties simpler, faster, and better. They achieve this through best-in-class, transformational solutions that deliver assets to market faster, keep businesses up and running, and improve the experience of occupants like tenants and residents. They are powered by technology but perfected by people, working with a nationwide network of qualified vendors to optimize every property.

Lessen fosters a collaborative, inclusive, and performance-driven culture where employees are encouraged to innovate and drive meaningful change. The company values teamwork, accountability, and customer satisfaction, creating an environment of continuous improvement and growth. They prioritize employee well-being through benefits, training programs, and a commitment to community outreach, ultimately aiming to empower employees to reach their full potential while contributing to a positive impact.

Lessen prioritizes diversity, equity, and inclusion (DE&I) by fostering a culture of collaboration, inclusivity, and opportunity. They actively invest in their employees through various programs, including training, leadership development, and a commitment to giving back to the community. Lessen strives to create a diverse and inclusive workplace where everyone feels valued and respected, regardless of their background or identity. They are dedicated to providing opportunities for growth and advancement for all team members, and they actively seek out partners and vendors who share their commitment to DE&I.