Smith.ai

Smith.ai is a customer engagement company that provides businesses with 24/7 virtual receptionist services, including call answering, lead qualification, appointment scheduling, and payment collection. Their services are designed to help businesses of all sizes improve their customer experience, capture more leads, and free up their time to focus on their core business operations. Smith.ai is known for its combination of human agents and AI technology, which ensures that calls are handled quickly, accurately, and professionally.

Smith.ai's services are tailored to meet the needs of a variety of industries, including law firms, home services, software & SaaS, marketing agencies, general contractors, finance, medical & wellness, and more. The company offers a variety of plans to fit different budgets and business needs, and they also provide a 14-day money-back guarantee so that businesses can try their services risk-free. Smith.ai is committed to providing businesses with the best possible customer engagement solutions, and they are constantly innovating to develop new features and integrations to enhance their services.

Smith.ai is a fully remote company, meaning all positions are available to work from home. Their team spans across the globe, from New Zealand to Spain, with their Virtual Receptionist team based primarily in North America. This offers employees flexibility in location and schedule, allowing them to prioritize their work-life balance and choose an environment that suits their needs.

Smith.ai is a fully remote company that offers a comprehensive benefits package to its employees. These benefits include competitive pay, paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, 401k with company match, and a flexible work schedule. The company also offers professional development opportunities, including paid training and mentorship programs. The company is committed to creating a positive and supportive work environment for its employees, and this is reflected in their generous benefits package.

Smith.ai's mission is to empower small and medium-sized businesses by providing AI-powered customer engagement solutions, freeing them to focus on their core competencies. They believe that the combination of human agents and AI technology creates exceptional customer experiences, handling phone calls, website chats, and outbound campaigns with speed and accuracy. Their ultimate goal is to help businesses capture more leads, build stronger client relationships, and achieve greater success.

Smith.ai promotes a collaborative and supportive work environment where employees are encouraged to reach their full potential. The company values teamwork, communication, and a customer-first approach, fostering a culture of excellence that prioritizes both employee growth and business success. The company emphasizes transparency and authenticity, allowing employees to share their experiences and contribute to a thriving, happy community.

Smith.ai is committed to fostering a diverse, equitable, and inclusive workplace. Their commitment to this is reflected in their hiring practices, where they actively seek out diverse candidates and promote a culture that values different perspectives. They believe that a diverse workforce leads to better solutions and improved customer experiences. They also prioritize creating an environment where everyone feels valued and respected, regardless of their background.