The Work Index by Flexa

Singapore Airlines

Singapore Airlines is a full-service airline headquartered in Singapore, known for its premium service and extensive global network.

http://www.singaporeair.com/
5.3

/10

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Description

Singapore Airlines is a full-service airline headquartered in Singapore. It is one of the world's largest airlines, operating a network of over 130 destinations across six continents. The airline is known for its high standards of service, including its award-winning cabin crew, luxurious amenities, and extensive in-flight entertainment system. It prides itself on being a leader in digital innovation, with initiatives like the KrisConnect programme that uses API technology to enhance customer experience and streamline travel processes for partners.

Singapore Airlines also maintains a strong commitment to sustainability, outlining its dedication to environmental responsibility, social equity, and strong corporate governance in a published Sustainability Report. The company's focus on these aspects extends to its partnerships and suppliers, ensuring that its operations and supply chain adhere to ethical and sustainable practices.

Mission

Singapore Airlines is committed to providing a world-class travel experience for its customers, prioritizing safety, service excellence, and innovation. The airline strives to connect people and cultures globally, offering a wide range of destinations and a seamless travel experience. They are dedicated to sustainability, continually improving their environmental practices and contributing to the well-being of their communities. This dedication to excellence and customer satisfaction drives their mission to be a leading digital airline, embracing technological advancements and enriching the travel journey.

Automation
Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability

Culture

Singapore Airlines cultivates a culture of excellence and professionalism, focusing on delivering a world-class customer experience. The company emphasizes a commitment to integrity, teamwork, and continuous improvement, empowering employees to be digital champions and embrace innovation. This is further reflected in their commitment to sustainability, fostering a strong sense of responsibility and environmental awareness among their workforce.

Agile and dynamic
Entrepreneurial
Progressive

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