SightCall
SightCall is a global leader in visual assistance technology that helps businesses solve problems remotely through augmented reality, live video, and AI.
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Tell us what it's like to work at SightCall!Description
SightCall is a global company specializing in visual assistance technology for enterprise service organizations. Founded in 2008, their mission is to improve communication and problem-solving through remote visual support. Their platform, SightCall VISION, integrates augmented reality (AR), live video, and multimodal generative AI to enhance customer and field service experiences. This innovative approach allows agents, technicians, and remote experts to see and analyze issues in real-time, providing guided solutions and generating comprehensive reports.
SightCall's commitment to sustainability is evident in their focus on reducing carbon emissions and waste through their visual assistance solutions. They offer a Sustainability Dashboard that tracks CO2 savings, travel cost reductions, and distance and time avoided, highlighting the tangible impact of their technology. Their partnership with major companies like GE Healthcare, Allianz, Deutsche Telekom, and Ford demonstrates their success in delivering measurable results and transforming how enterprises approach service delivery.
Flexibility
SightCall offers a global work environment with various locations, but specific details on job flexibility are not provided in the website content.
Mission
SightCall's mission is to revolutionize enterprise service delivery by empowering businesses to visually solve problems remotely. They leverage augmented reality (AR), live video, digital process automation, and multimodal generative AI to create a more efficient and intuitive service experience. SightCall aims to enhance communication, reduce errors, and save time for both customers and service technicians, ultimately improving customer satisfaction and boosting operational efficiency.
Culture
SightCall promotes a culture of innovation and customer-centricity, emphasizing the value of human connection and problem-solving. They strive to create a collaborative environment where their global team of technology leaders is passionate about leveraging live video to empower the workforce. The company values a "digital-first" mindset and encourages their employees to embrace new technologies and solutions that enhance efficiency and customer satisfaction.
DE&I
SightCall is committed to fostering a diverse, equitable, and inclusive workplace, believing that a range of perspectives and backgrounds leads to innovation and stronger business outcomes. They actively seek to attract, develop, and retain a diverse workforce, with a focus on creating an environment where all employees feel valued, respected, and empowered to contribute their unique talents and ideas.
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