Sierra

Sierra is a conversational AI platform for businesses, enabling companies to build their own AI agents to enhance customer experiences. The company's AI agents go beyond answering questions, they take action by accessing and integrating with internal systems like CRM and order management, allowing them to solve problems and complete tasks on behalf of the customer. Sierra emphasizes the importance of building agents that are sophisticated, authentic, and trustworthy, with features like secure integration, data governance, and built-in quality assurance tools to ensure compliance and maintain brand integrity.

Sierra's platform is designed to be easy to deploy and scalable, enabling companies to handle even the most complex customer interactions with ease. They have partnered with leading brands such as WeightWatchers, SiriusXM, Sonos, and OluKai, demonstrating the success of their approach and showcasing the impact of AI agents in enhancing customer experiences across various industries. Sierra's mission is to empower companies to delight their customers through conversational AI, offering a seamless and personalized experience that goes beyond traditional customer service models.

Sierra offers a flexible work environment, encouraging employees to come to the office most days of the week, but also allowing for work from home flexibility for family commitments or periods of intense focus. Employees also have the benefit of a flexible time off policy, generous parental leave, and fertility benefits.

Sierra offers a comprehensive benefits package designed to support employee well-being and family needs. This includes great health and life insurance, a 401(k) plan with company matching, generous parental leave, fertility benefits, and flexible time off. In addition, Sierra offers an annual benefit stipend for discretionary costs, allowing employees to choose how they spend the allowance, whether it's on commuting, phone service, or a gym membership.

Sierra's mission is to enable every company in the world to build its own branded, customer-facing AI agent for everything from customer service to commerce, by providing a conversational AI platform. They aim to empower businesses to deliver personalized, delightful, and scalable customer experiences through the creation of sophisticated, authentic, and trustworthy AI agents that can understand, respond to, and act on customer needs.

Sierra fosters a collaborative and passionate work environment where employees are encouraged to push the boundaries of AI while staying grounded in real-world problems. They value a diverse team with unique perspectives and strive to be a great place for parents to work by offering generous parental leave and flexible time off.

Sierra is committed to building a diverse and inclusive team, believing that varied backgrounds and experiences lead to better products, a better culture, and a better company. They actively seek out and support exceptional individuals from diverse backgrounds, offering flexible work arrangements, generous parental leave, fertility benefits, and a benefits stipend to support employees' unique needs.